Resolver group @GroupResolver
Resolver Group is the market leader in consumer complaint resolution. We champion better outcomes for everyone. #LoveResolution London, England Joined July 2018-
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Worried about customer attrition? You should be. Because customers ultimately vote with their feet if they aren’t satisfied. Our services enable you to get a wider view of your market, identifying actions needed to drive retention. bit.ly/2IaANRd #customerretention
Taking the pain out of complaint handling benefits both the customer & the business. Customer First from Resolver creates an efficient route to achieving resolution and gaining deeper insights into complexities such as vulnerability bit.ly/2U8fAOg #complaintresolution
Wouldn't it be great to see how you measure up against your competitors? Or how about flagging early warnings of issues. Sound too good to be true? Speak to us about Resolver Analytics and learn how we could help make this a reality. bit.ly/2UfiC36 #analytics #resolver
The cornerstone of any relationship is trust. So when a business starts to lose the trust of its customers, problems will quickly mount. We can help prevent this and grow trust bit.ly/2OhFn1b #businesstrust #customertrust #betteroutcomes #insight #analysis #resolver
So what does success look like when it comes to complaint handling? We've been working with the UK's only complaint handling awards provider and our own complaint experts to find out. #complainthandling #CHA19 #betteroutcomes #recognition #success resolvergroup.com/news/2019-02-2…
2018 saw great progress for Resolver Group with over 3m consumer case files completed and expansion into Canada and India. We're excited about what 2019 can bring as we champion better outcomes for everyone. Happy New Year all! #betteroutcomes #clientsuccess #HappyNewYears2019
We're delighted to announce that Resolver India will be launching in early 2019. Another exciting step towards championing better outcomes across the globe #BetterOutcomes #India2019 #Resolver #Growth bit.ly/2rEOAGd
The Resolver Energy Forum took place in London yesterday attended by key organisations from within the energy sector to help the energy market look at how it can improve in the area of consumer complaints handling. #energysector #resolver #customerservice #consumercomplaints
Root Cause Analysis can help companies dig to the root of issues which severely impact upon their business. Our Data Science & Research team are helping to identify these 'hot spots'. Read more in our new article: bit.ly/2DSP6Yj #rootcauseanalysis #research #resolver
With Christmas around the corner, it's vital you know your crimbo consumer rights. That way if anything does go wrong with a purchase, you can get it sorted as soon as possible. Lovely. #Christmas... mirror.co.uk/money/christma…
In a new article we look at how a study reveals how complaint data is shown to shed light on hidden issues and leverage deeper insights. bit.ly/2yEJayH #businessintelligence #datascience #marketinsight #brandprotection #complaintdata #customerservice
Martyn James (our very own consumer expert and international TV celebrity) answered your questions on the BBC's Rip Off Britain:LIVE! Check out the FAQ... bbc.co.uk/programmes/art…
“A happier customer is a more loyal customer", we're all familiar with the concept but here we delve into greater detail via a new white paper article bit.ly/2yoHslb #whitepaper #customerloyalty #customerretention #resolver
We believe in moving with the times and embracing innovation. As a business, it's crucial to look to the future. So ask yourself this: is your complaints procedure still stuck in the past? Read more bit.ly/2OTC0jF #innovation #customerservice #loveresolution
As a business, how much is customer trust worth to you? We believe that trust is the cornerstone of a healthy business model and should never be taken for granted. Read more on our consumer trust article bit.ly/2RlICpg #BusinessTrust #CustomerRetention #LoveResolution
A fantastic turnout for the Resolution Forum yesterday held in London. A series of excellent & insightful presentations were given to delegates from across a number of industries, keen to get the latest insights in best practice in consumer complaint resolution #LoveResolution
Our consumer complaints platform @resolvercouk is the UK's leading online portal for consumers to resolve issues with businesses. We champion better outcomes for everyone and the journey to resolution starts here. #BetterOutcomes #LoveResolution bit.ly/2CfpE04
Off to Customer experience measurement in the travel and transport industry tomorrow with @TransportFocus and @yourHeathrow, will be speaking in the afternoon about building better outcomes @GroupResolver
Very proud of our very own Amanda showing off at the #FirebaseSummit why we need more #womenintech. By growing the @WomenTechmakers community we hope to part of a better movement. #BetterOutcomes #BetterTogether #LoveResolution
Very proud of our very own Amanda showing off at the #FirebaseSummit why we need more #womenintech. By growing the @WomenTechmakers community we hope to part of a better movement. #BetterOutcomes #BetterTogether #LoveResolution
At Resolver, we're proud to be working on championing better outcomes for everyone. As a part of working towards better outcomes we have built a classifier to label complaints with in categorise defined by Resolver, regulatory, or bespoke to your company. #DS #NLP #LoveResolution
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