B Squared Media @HelloBSquared
Big firm results. Boutique dedication. We do: done-for-you social media management + digital advertising + online customer care 💚 Motto: #ThinkConversation 💬 bsquared.media United States Joined April 2012-
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Technology has allowed us to have 24/7 access to our friends, family, and even our favorite brands. This means consumers have higher standards for #CX than ever before! Is YOUR company prepared to response to every single message within 24 hours? Do you think that's reasonable?
As social media and digital channels continue to grow as the top choice for many customer care requests, most brands are still failing to meet customers’ needs with a social media customer care program. Are you using your #SocialListening skills to their fullest? #CX #SMM
From everyday individuals to social media sensations! Explore how micro-influencers, with smaller but more engaged followings, are reshaping the content creation landscape. Discover how these regular folks are becoming the new stars of social media! 👇 bsquared.media/how-everyday-u…
21.2% of people surveyed believe that a brand that is not using their preferred method of communication is providing a negative customer service experience. Reevaluate how your brand connects with customers and create a solid social media customer care strategy. It matters.
❗Do you know what's going to be massively important when third-party cookies go away? 👂Social listening. 💬 Find out how we can help you with that 👉 bit.ly/3NAf5pU #ThirdPartyData #FirstPartyData #SocialListening
More than half of shoppers are impacted by brand conversations through social media. That being said, brand conversations are just as important as brand reviews. Is your brand having enough conversations with your online community? #CX #ThinkConversation #SocialListening
Discover the power of Conversational Customer Service (CCS) and why it's redefining business-customer interactions! Dive into our latest blog to explore the shift from transactional support to meaningful, two-way conversation for top-tier #CX. 👇 bsquared.media/understanding-…
Our team gets #results. Head over to our website to book a #free conversation and find out what our team could do for you today! bit.ly/3ERhcS8 #ThinkConversation
Have you secured your spot in our 'Mastering Social Media CX' course yet? Hurry, seats are filling fast! ⌛ Get yours for $995 today! bit.ly/45BpER6 #Course #CX #SocialCare
Having a solid #CustomerCare strategy is invaluable. #CustomerService #SMM #ThinkConversation
Discover the goldmine of customer data and all of its potential for game-changing insights! 🌟💼 Dive into the world of #CustomerDataAssets to improve your marketing strategies and create personalized experiences that customers love in our blog! 👇 bsquared.media/9-ways-to-unco…
Have you gotten your copy of #ConversationsThatConnect yet? This book is everything you didn't know your brand needed! @BrookeSellas and her invaluable knowledge ➡️ all in one place. Get your copy today! 👉 bit.ly/B2book #ThinkConversation #SMM #CX
Dive into our latest blog as we uncover the crucial role of Customer Experience Professionals in shaping outstanding service. Let's take a moment to celebrate these unsung heroes who define exceptional customer experiences. 👇 💚 #CX #B2Blog bsquared.media/how-to-better-…
Believe it or not, the key to cracking the social media code does not start with choosing the right social media platform. #SMM #ThinkConversation
#SocialListening ✅ #ThinkConversation ✅ #Authenticity ✅ We want to make sure the online world can see how awesome you are. 💪
Curious about Conversational AI? The era of human-machine interactions is evolving with #AI and machine learning. Explore how it shapes our tech relationship and daily lives. From chatbots to voice assistants, it's redefining our interaction with tech. 👇 bsquared.media/clarifying-con…
That's a pretty big gap in authenticity. 🤔 Remember: AI and chatbots can only take your content so far. Don't underestimate the power of human touch behind your brand and having genuine conversations with your audience! 🤝 #ThinkConversation #SocialListening
It costs $0.00 to be your authentic self. 😏 #ThinkConversation
Meet the rising stars of social media- Micro-Influencers! They may have smaller followings, but their authenticity and niche expertise are changing the game. Learn how anyone can turn their passion into influence in our blog! 👇 bsquared.media/how-everyday-u…
Brooke B. Sellas @BrookeSellas
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Here are ten strategies that can help reshape your customer experience strategy internally and so much more from @BrookeSellas #SMM #customercare linkedin.com/pulse/how-comb…
THIS week is your chance to hear from none other than @BrookeSellas, @cspenn, @AnnePopolizio AND @LatelyAIKately ALL in one kickass place: the Social Pulse Summit. Don't miss out. Sign up, here: bit.ly/4362l1m @Agorapulse
GET READY for the Social Pulse Summit, where we're taking the stage alongside pros like @mikeallton, @MariSmith, @BrookeSellas and more to teach ya all the latest #socialmedia hacks. And the best part? There's still time to get your tix: bit.ly/4362l1m @Agorapulse
Technology has allowed us to have 24/7 access to our friends, family, and even our favorite brands. This means consumers have higher standards for #CX than ever before! Is YOUR company prepared to response to every single message within 24 hours? Do you think that's reasonable?
Customer success is not just business—it's therapy! From solving consumer anxiety to personalizing experiences, our latest guest blog by @BrookeSellas, CEO @HelloBSquared, dives deep into crafting winning strategies: hubs.ly/Q02mhwDp0 #CX #BusinessStrategy
Had a great time talking about Financial Tips for Marketing Agencies with @BrookeSellas on the Marketing Agency Show over at @SMExaminer. Listen here: socialmediaexaminer.com/marketing-agen…
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🚩 𝐑𝐞𝐚𝐝𝐲 𝐓𝐨 𝐃𝐞𝐜𝐥𝐮𝐭𝐭𝐞𝐫 𝐀𝐧𝐝 𝐄𝐚𝐫𝐧 𝐒𝐨𝐦𝐞 𝐄𝐱𝐭𝐫𝐚 𝐂𝐚𝐬𝐡? 💻 𝐖𝐞'𝐫𝐞 𝐁𝐮𝐲𝐢𝐧𝐠 𝐋𝐚𝐩𝐭𝐨𝐩𝐬, 𝐃𝐞𝐬𝐤𝐭𝐨𝐩𝐬, 𝐀𝐧𝐝 𝐆𝐚𝐦𝐢𝐧𝐠 #𝐏𝐂𝐬. 💰 ☎️ Call Us: (𝟔𝟕𝟖) 𝟖𝟓𝟏-𝟗𝟗𝟐𝟔. #ComputersRUsKennesaw #BuyYourTech #ComputersRUs™️ #SellYourTech
Feast Your Eyes On This Epic Gaming #PC! 😎 We're Currently Diagnosing Overheating Issues With This Bad Boy. 🔥 ☎️ Call Us: (678) 851-9926. #ComputersRUsKennesaw #SamsungPhoneRepair #ComputersRUs™️ #iPhoneRepair #AppleRepair #PCGaming
🌟 𝐇𝐚𝐩𝐩𝐲 𝐌𝐨𝐧𝐝𝐚𝐲, 𝐊𝐞𝐧𝐧𝐞𝐬𝐚𝐰! 🌟 We've Just Received A Fresh Batch Of Recycled Electronic Devices And Now, Back To The Repairs! 😁 ☎️ Call Us: (678) 851-9926. #ComputersRUsKennesaw #ComputersRUs™️ #AndroidPhoneRepair #iPhoneRepair #HappyMonday #KennesawTech
Laissez Le Bon Temps Rouler, Y'all! 🤸♀️🎭 𝐂𝐨𝐦𝐞 𝐈𝐧 𝐓𝐨𝐝𝐚𝐲 𝐀𝐧𝐝 𝐓𝐞𝐥𝐥 𝐔𝐬 𝐘𝐨𝐮𝐫 𝐅𝐚𝐯𝐨𝐫𝐢𝐭𝐞 𝐓𝐡𝐢𝐧𝐠 𝐀𝐛𝐨𝐮𝐭 #𝐅𝐚𝐭𝐓𝐮𝐞𝐬𝐝𝐚𝐲 𝐀𝐧𝐝 𝐑𝐞𝐜𝐞𝐢𝐯𝐞 $𝟏𝟎.𝟎𝟎 𝐎𝐟𝐟 𝐀𝐧𝐲 #𝐢𝐏𝐡𝐨𝐧𝐞 𝐑𝐞𝐩𝐚𝐢𝐫! #ComputersRUs™️ #FatTuesday #MardiGras
𝐉𝐮𝐬𝐭 𝐀 𝐑𝐞𝐦𝐢𝐧𝐝𝐞𝐫: 𝐘𝐨𝐮 𝐀𝐫𝐞 𝐋𝐨𝐯𝐞𝐝, 𝐘𝐨𝐮 𝐀𝐫𝐞 𝐈𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐭 𝐀𝐧𝐝 𝐖𝐞'𝐫𝐞 𝐆𝐫𝐚𝐭𝐞𝐟𝐮𝐥 𝐘𝐨𝐮'𝐫𝐞 𝐇𝐞𝐫𝐞. ❤️
𝐍𝐞𝐞𝐝 𝐀 𝐅𝐢𝐱 𝐅𝐨𝐫 𝐘𝐨𝐮𝐫 𝐀𝐥𝐥-𝐈𝐧-𝐎𝐧𝐞? Computers R Us Has Got You Covered! 😎 ☎️ Call Us: (678) 851-9926. . . . #ComputersRUsKennesaw #ComputersRUs™️ #iPhoneRepair #LaptopRepair #AppleRepair #TechLife #TechGenius
📢 #socialmedia #tool @LatelyAI Feb 18 COULD be the day you meet rockstars like @cspenn, @BrookeSellas, @mreflow , and more at #SMMW24 OR it could be just another Sunday. Womp womp. The choice is yours: bit.ly/4bvyQdr @SMExaminer #seohashtag
Feb 18 COULD be the day you meet rockstars like @cspenn, @BrookeSellas, @mreflow , and more at #SMMW24. OR it could be just another Sunday. Womp womp. The choice is yours: bit.ly/4bvyQdr @SMExaminer
Feb 18 COULD be the day you meet rockstars like @cspenn, @BrookeSellas, @mreflow , and more at #SMMW24. OR it could be just another Sunday. Womp womp. The choice is yours: bit.ly/4bvyQdr @SMExaminer