Infinity @InfinityCCS

Leading provider of software solutions that are at the heart of critical operations for private businesses, the #emergencyservices and #healthcare sectors. infinityccs.com Birmingham, UK Joined January 2013

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Infinity @InfinityCCS

3 years ago

According to a recent report, 63% of customers would pay more for the same product if it came with better service. Our technology gives your people the tools they need to deliver cutting edge digital customer experiences #CX #workflow #dialoguemanagement infinityccs.com/deliver-the-be…

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Infinity @InfinityCCS

3 years ago

Great feedback from Sarah at Interact where our powerful workflow software is building effective service and sales processes for call centre agents, enabling them to offer a better customer experience. #interact-cc #BPO #CX #workflow #dialoguemanagement

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Infinity @InfinityCCS

3 years ago

This EMS Week we honour the dedication of paramedics, EMTs and the EMS workforce who provide the lifesaving services of medicine's "front line." Infinity is proud to be playing a part in making 911 response faster & more efficient. ow.ly/tMPZ50J9Kxe #PSAPs #EMSweek #NG911

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Infinity @InfinityCCS

4 years ago

Wishing all our customers, partners and employees a wonderful Christmas and a Happy and Prosperous 2022! #merrychristmas #happynewyear

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Infinity @InfinityCCS

4 years ago

Infinity’s technology can help you achieve measurable results, fast. Giving your customer facing employees the tools they need to deliver the best customer experience. Find out more: infinityccs.com #customerexperience #callcenter #technology

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Infinity @InfinityCCS

4 years ago

Infinity Analytics takes raw data, crunchs it & churns out richer, summarised, cross-referenced statistics that businesses can turn into insight & opportunity. Read how to unlock the power of your data in our whitepaper: bit.ly/3EAD6a7 #dataanalytics #callcenter

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Infinity @InfinityCCS

4 years ago

Our workflow solutions deliver transformation and insight to brands across the world. Our technology is adaptable and can be tailored to solve business problems across a variety of industries. Find out more at: infinityccs.com #workflows #technology #callcenter

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Infinity @InfinityCCS

4 years ago

We've worked with hospitals & healthcare providers, helping them improve quality of care via phone & other channels. Read our free whitepaper about how healthcare call centres can learn from their commercial counterparts bit.ly/3ao9Xls #whitepaper #healthcare #callcentre

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Infinity @InfinityCCS

4 years ago

Emergency Nurse’s Day recognises the dedication of ER nurses across the world. It’s an opportunity to thank these heroes for their hard work, dedication, service & commitment. They offer vital assistance & support to sick, injured & dying people every day #ERnursesDay #EMS

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Infinity @InfinityCCS

4 years ago

Fire Prevention Day exists to raise awareness of practices that can help prevent fire disasters & to recognise the work of the firefighters who relieve them. Find out about how our technology has made a difference to FDNY: ow.ly/UYWF50GgMuU #FDNY #NG911 #FirePreventionDay

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Infinity @InfinityCCS

4 years ago

Delighted to attend the recent 2021 IAED UK Navigator conference. Infinity’s technology is driving innovation in emergency dispatch and public safety. #NG911 #PriorityDispatch #iaednavigator #emergencydispatch Image credit: Kate Stuart Photography and IAED

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Infinity @InfinityCCS

4 years ago

National Police Memorial Day is held on the nearest Sunday to 29th September & coincides with Saint Michael's Day - patron Saint of Police officers. We salute those lost in the line of duty for their bravery and sacrifice. #nationalpolicememorialday #publicsafety #savinglives

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Infinity @InfinityCCS

4 years ago

In 1987 Ronald Reagan called for September 11th to be marked as ‘Emergency number day’. He said: “In times of emergency, citizens must have a quick and easy way to summon rescue services. The 911 number fulfils this need.” #NG911 #emergencydispatch #emergencynumberday

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Infinity @InfinityCCS

4 years ago

Not long till the UK Navigator conference! Excited to be taking part in this event organised by our partners, Priority Dispatch. Navigator is THE event for medical, fire & police dispatch – an area in which we are proud to be driving innovation. #NG911 #PriorityDispatch

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Infinity @InfinityCCS

4 years ago

Britain’s first National Fire Service was created in 1941 during WWII, created by an amalgamation of the wartime Auxiliary Fire Service (AFS) & 1600 local authority fire brigades. In 1948 it was split into 40 fire departments across the UK. #Emergencyresponse #publicsafety

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Infinity @InfinityCCS

4 years ago

Priority Dispatch, our strategic partner, is modernising emergency dispatch with its new cloud-based call answering software, ProQA®Discovery. Infinity’s technology underpins this solution. Read more: tinyurl.com/kmjf9z8s #NG911 #publicsafety #PriorityDispatch #PSAPs

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Infinity @InfinityCCS

4 years ago

Congratulations to our partners, Priority Dispatch, on a successful IAED Navigator conference! Great to see some inspiring speakers as well as our own technology helping to drive innovation and change in the emergency services and public safety markets. #NG911 #PriorityDispatch

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Infinity @InfinityCCS

4 years ago

Delighted to be involved in next week's Navigator event, alongside our partners, Priority Dispatch. “This software is helping us to lead the creation of meaningful change in public safety & health.” said Ron McDaniel, President of Priority Dispatch of our joint venture. #NG911

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Infinity @InfinityCCS

4 years ago

The 999 number was first available in London on 30 June 1937. It was created after 5 women died in a fire; a caller reported the blaze but was put on hold. 999 was dialled more than 1,000 times during its first week of service. #Emergencyresponse #publicsafety

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Infinity @InfinityCCS

4 years ago

Today on #publicserviceDay & every other day, we celebrate all those around the world who are selflessly & tirelessly working to advance the needs of people & our planet. #publicservice #publicserviceDay #thanks #savinglives