Introcomm @Introcomm
Experts in improving the patient experience by maximizing communication, expanding patient education and connecting patients with our medical partners. introcomm.com Indiana Joined August 2012-
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Delivering Exceptional Experiences Must Become a Business Priority. alturl.com/645cy
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Join the discussion: Do you view #PatientExperience as Customer Service? alturl.com/box6g
With a more satisfied and engaged customer, the health of the individual will improve as will the health of the community.
According to #HealthLeaders Media, 22% of hospital say lack of employee buy-in is their biggest #patientexperience stumbling block
The result of improving #patientexperience is #qualityofcare…. It is not a guest relations program - Kim Bordenkircher CEO Henry Co Hospit
Effective communications assist the patients in becoming engaged in their care and better equipped to follow discharge instructions.
Our latest blog post is now available: HCAHPS Scores Closely Tied To Readmission Rates alturl.com/sjcsz
HCAHPS scores Closely Tied to Readmission Rates wp.me/p2KQhd-5X
Effective #communications is fundamental to ensuring that patients are engaged in their care and equipped to follow discharge instructions.
Check out this video by Dr. Cheri Quincy, "The Overlooked Importance Of Patient Education." youtu.be/zABaIXyueyM
The patient satisfaction mission is a critical one and our understanding and support of it is essential to the care of our patients.
Find out how we can help you improve communication by improving systems you already have in place. introcomm.com/contact.aspx
Join the Discussion: Do happy employees make happy patients? alturl.com/4kbi2
Defining, and Caring for, the Emotional Side of the #PatientExperience - alturl.com/b4btd
Patient education is the process by which health professionals impart information to patients in order to improve their health status.
Contact us to learn more about a patient education tool that can be implemented for little to no additional cost alturl.com/6w7pm
Check out our latest blog post - Interactive Patient Care: The Latest in Patient Engagement. alturl.com/5474d
NAQC: #Patient-CenteredCare honors the patient and family, respects individual values and choices, and ensures continuity of care
Caring leaders make better leaders, says the new chairman of the American College of Healthcare Executives (ACHE). alturl.com/xsqfz
A little different this morning; This is a neat post: A Prayer for the Patient kevinmd.com/blog/2013/03/p…
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