JagexHelpRay @JagexHelpRay

List of Approved Community Helpers: https://t.co/USoRM7uw8S l Personal Account: @Nice_Timing l Please don't send any personal information here! RuneScape.com United Kingdom Joined February 2017

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Jagex Support @JagexSupport

8 years ago

RuneScape Authenticator enabled on your account already? Visit Count Check over in the Lumbridge Swamp to claim an XP Lamp this week only!

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Jagex Support @JagexSupport

8 years ago

We're live and talking about all things account security! pscp.tv/w/a-2iQjFyYWpa…

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Jagex Support @JagexSupport

8 years ago

Join Mods Infinity and Stevew today in just over an hour at 14:00 UTC for their Account Security themed Periscope stream!

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Jagex Support @JagexSupport

8 years ago

Count Check has an XP lamp for any player who has RuneScape Authenticator enabled this week - you'll find him north of Lumbridge Crater!

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Jagex Support @JagexSupport

8 years ago

Join Mods Infinity & Stevew (RS + OS customer service managers) for a reddit AMA tonight at 5PM UK time. Link to follow soon!

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JagexHelpRay @JagexHelpRay

8 years ago

@RS_Aquarius @JagexInfinity @JagexSupport Something like this happening again :)

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JagexHelpRay @JagexHelpRay

8 years ago

@RS_Aquarius @JagexInfinity @JagexSupport For the mean time please do carry out a full computer virus and malware scan and set up 2 step verification on your email to prevent

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JagexHelpRay @JagexHelpRay

8 years ago

@RS_Aquarius @JagexInfinity @JagexSupport I can understand and appreciate the frustration but like I said when they review it they can can see if it was you or not and deal with it

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JagexHelpRay @JagexHelpRay

8 years ago

@RS_Aquarius @JagexInfinity @JagexSupport As im not a jmod I wouldn't be able to comment but since you've submit an appeal they'll look into your account and get back to you

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JagexHelpRay @JagexHelpRay

8 years ago

@RS_Aquarius @JagexInfinity @JagexSupport Think Mod Infinity would be able to check, but bare with the team and they'll get to your appeal as soon possible and unban if they think so

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JagexHelpRay @JagexHelpRay

8 years ago

@RS_Aquarius @JagexInfinity @JagexSupport Hey bud - you're appeal is in a queue and can take upto 28 days to be responded to. I'm sure you can also appreciate its 10:39pm so I don't