Drop Support @JoinDropSupport

Drop (@joindrop) customer support team. For answers to frequently asked questions: https://t.co/RA0RiSGjDS joindrop.com Joined August 2019

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Drop Support @JoinDropSupport

6 years ago

The Drop Support team is working remotely in response to Covid-19. We are here to provide regular service 9am - 6pm EST, Monday - Friday. Reach us through the app (tap on your profile page), send us a DM, or email us at [email protected]! Thanks for being a Drop member 😀

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Drop Support @JoinDropSupport

6 years ago

Did you know about Drop's FAQ page? Check it out here: support.joindrop.com

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Drop Support @JoinDropSupport

6 years ago

Update: The issue that was impacting the supercharge credit (a.k.a Snake Game 🐍) has been resolved! Now you can enjoy the game again. Thank you.

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Drop Support @JoinDropSupport

6 years ago

Our team is aware of a minor issue that's causing the Supercharge credit to disappear - our apologies for this! We're working on resolving this ASAP😀Stay tuned for updates. Thank you!

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Drop Support @JoinDropSupport

6 years ago

Happy Holidays you guys! Our CS team is taking some time to recharge - we'll still be here to help, but it may be a little more of a wait to hear back from us. We really appreciate your patience, and I hope you all enjoy time with your loved ones this holiday season! ☃️ -RB

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Drop Support @JoinDropSupport

6 years ago

Hey guys! We're really excited to announce that we’re running an amazing contest where we’ll donate $500 to the charity of your choice. Interested? Like the post below, tag your favourite charity and tell us in 50 characters or less why they need our help this season. #DropGives

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Drop @JoinDrop

6 years ago

Just saying “Hello” from Drop! Say hello to us or @JoinDropSupport in any language for a chance to win points or gift cards 😀 #WorldHelloDay #peace

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Drop Support @JoinDropSupport

6 years ago

Hey guys! Wondering about when you'll see your points? We've made a new FAQ article to help address some common questions about pending points. You can check it out here: support.joindrop.com/hc/en-us/artic… Stay tuned for more great FAQ articles to come 😀 - RB

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Drop Support @JoinDropSupport

6 years ago

Today is #WorldKindnessDay - tag a couple of friends that have done something good for you or have made you #smile! In return, let's see if we can do a good deed for you 😀 * Like this post * Tag 1 friends + comment something nice they have done for you * Follow us #giveaway

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Drop Support @JoinDropSupport

6 years ago

Hey guys! I know some of you have been waiting on delays between our providers and Capital One. We've added a banner in the app to keep you informed of the latest developments. You'll find the most up to date info there moving forward! 😀-RB

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Drop Support @JoinDropSupport

6 years ago

What do you guys like better, a short boost with a really high reward rate or a longer boost with a lower rate so you have more time to think it over? #GetToKnowYourCustomerDay

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Drop Support @JoinDropSupport

6 years ago

Hey guys, great news! If you have been missing points from any in-app surveys our engineers have found the problem and will be fixing it shortly. Thanks so much for your patience with us while we figured this out 😀 - RB

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Drop Support @JoinDropSupport

6 years ago

Happy #Friday and #WorldSmileDay! Tweet us something that makes you smile or will make us smile! In return, we'll try and make you smile! 😀

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Drop Support @JoinDropSupport

6 years ago

Happy #InternationalCoffeeDay ! Which Drop offers would you like to see Super Boosted? You vote, we'll try to make it happen 😉 Oh! We're giving away Drop points and prizes for your answers! Don't forget to follow us! #CoffeeWithDrop #contests #giveaways #nationalcoffeeday

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Drop Support @JoinDropSupport

6 years ago

Follow us for a chance to win prizes tomorrow for #internationalcoffeeday ! Take a break and chat with us on Instagram and Twitter. We'll ask the questions, you just have to answer 😀

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Drop @JoinDrop

6 years ago

Another #giveaway alert! Win a pair of @lululemon pants for you and a friend! Shop #lululemon through the Drop app to get 20% back until Thursday! To enter: 1. Follow @JoinDrop 2. RT this post 3. Tag a friend that you want to win with! 4. Get your friend to do the same!