Kin Ly @Kin_Ly

London Joined September 2011

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Kin Ly @Kin_Ly

7 years ago

@easyJet Please explain why is it presumptive to wait until boarding the last passengers in the queue before telling them their luggage must go into hold when you will know how many seats you’ve sold and how many people have checked in?

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Kin Ly @Kin_Ly

7 years ago

Just boarded delayed @easyJet flight EJU8195 from LGW to Milan & had hand luggage taken off us to place into hold luggage because the cabin was “full”. But the evidence suggests otherwise. Outrageously poor service, with rude staff intimidating us into submission. @easyJet_press

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Kin Ly @Kin_Ly

7 years ago

@EasyJet Really upset to miss #LudovicoEinaudi in Milan. I have not flown with @EasyJet for 6 years because of a bad experience on that flight. Today was a harsh reminder of why.

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Kin Ly @Kin_Ly

7 years ago

@Easyjet I’d fully understand if the overhead lockers were full (but they just weren’t). Clearly there are operational flaws with @Easyjet if you can’t workout accurate overhead capacity during boarding. What you end up doing is placing all inconvenience onto customers.

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Kin Ly @Kin_Ly

7 years ago

@Easyjet After a delayed flight & hand luggage forced into holding (& now waiting for luggage, even though overhead lockers weren’t full), I’ve missed my concert. Clearly there are operational flaws with @Easyjet who can’t workout accurate overhead capacity during boarding

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Kin Ly @Kin_Ly

7 years ago

@easyJet But there is still room in the overhead lockers & why did staff leave it until boarding the LAST passengers, before demanding they place luggage into hold? Surely, based on numbers of online check-ins, you know there would be 70+ pieces of luggage & ask passengers to volunteer

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Kin Ly @Kin_Ly

7 years ago

A very insightful talk about generational developments and cultural and political challenges of women in China by two very inspiring authors Xiran and @KarolineCQKan. Thank you for your books and generosity

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Kin Ly @Kin_Ly

7 years ago

.@pronounced_ing was absolutely amazing in her talk at #CheltenhamLiteratureFestival: love your books & can’t wait for the TV series. Really regret having to leave before the end to make our next talk and missing the opportunity to get our books signed. you’re the best

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Kin Ly @Kin_Ly

8 years ago

Disappointed at @BBCPanorama documentary “Takeaway secrets exposed”, about @Deliveroo & @JustEatUK ‘disrupting’ the food industry. Unbalanced journalism, which blamed these delivery services for things out of their control. Came across as a complete hatchet job. #BBCPanorama