Kyle Lockyer @KyleLockyer

Consultant @Gladly gladly.com Toronto Joined November 2011

Tweets

214
Followers

136
Following

214
Likes

15

Gladly @gladly

6 years ago

Did you know that 63% of #customers fall in love ❤️ with brands because of great service? Discover new data to help you make customers feel more connected to your online brand. Get the #CEreport >> glad.ly/3dYphZh

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Viafoura @viafoura

7 years ago

See how #newspapers @thetimes and @thesundaytimes cut digital subscriber cancellations by half with help from new #AI software “James” ➡️ bit.ly/2WNemoI via @pressgazette cc: @CharlotteTobitt

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Viafoura @viafoura

7 years ago

#DYK: 7/10 readers spend at least 20% of their time reading comments and chats. In this on-demand webinar we showcase how to leverage tech to streamline & automate online commenting and real-time engagement within your news organization ➡️ bit.ly/2QYatfw

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Viafoura @viafoura

7 years ago

Will #AI replace reporters? The head of @Bloomberg and other #news experts don't think so. For one thing, readers are often searching for a point of view that aligns with theirs — not just a set of facts and details ➡️ whr.tn/2QY2uzd via @whartonknows

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Viafoura @viafoura

7 years ago

Independent fact-checkers @FullFact are using #AI for positive change. They've won $2 million from @Googleorg to stream-line and prioritize their fact-checking efforts ➡️ bit.ly/2Qs8mAq cc: @DanGreen4114 via @journalismnews

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Viafoura @viafoura

7 years ago

#Webinar on demand: Some #news outlets are shutting down their comments sections to avoid rampant trolling and hate, but @CBC is taking a different approach — see how they’re doing it ➡️ bit.ly/2Xhf8M4

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Kyle Lockyer @KyleLockyer

7 years ago

Check out @viafoura & @INMAorg's key take-home points from IMNA NYC 2019

Viafoura @viafoura

7 years ago

To thrive in today’s #media landscape, good #journalism should be sold as a service, not a product. Learn this and other take-home points in @Martin_Pietrzak’s insightful Q&A with @INMAorg's researcher-in-residence @g_piechota ➡️ bit.ly/2JYFejB

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Viafoura @viafoura

7 years ago

One way @kimfox is working to make @PhillyInquirer the “listening post of Philadelphia"? Curious Philly, where residents ask questions about the city through an automated online audience platform ➡️ bit.ly/2Qx3eLd

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Viafoura @viafoura

7 years ago

24-hour live global #news service @tictoc is doing well enough to launch OTT streaming (online shows). Their approach? Narrative-style programming for younger audiences who seek news that isn't, well, stuffy ➡️ bit.ly/2wqx3nr cc: @Lucy28Southern via @Digiday

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Viafoura @viafoura

7 years ago

In D.C. even dining out is political. @jsidman tells behind-the-scenes stories of how restaurants manage VIP guests of all political stripes. Of particular interest: #Data they gather to provide exceptional service ➡️ bit.ly/2QrLMaZ via @Washingtonian #HonorJournalism

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Viafoura @viafoura

7 years ago

What are #journalism schools teaching students about social media, metrics and best practices? Michener-Deacon fellow @tamara_baluja shares her findings ➡️ bit.ly/2X7iQri via @jsource

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Viafoura @viafoura

7 years ago

The path to subscription isn’t the same for everyone. See how #media brands can give users reasons to invest — including a community experience that drives loyalty ➡️ bit.ly/2ECdCfV

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Viafoura @viafoura

8 years ago

Despite shrinking #newsrooms, local #journalism is as important as ever, and these @PulitzerPrizes winners — including @capgaznews, @stltoday, @PittsburghPG and @theadvocatebr — are proof ➡️ bit.ly/2VHpi6T via @Poynter #HonorJournalism

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Viafoura @viafoura

8 years ago

News feed fatigue has some of us returning to email newsletters to make direct connections with communities online, writes @MikeIsaac in @nytimes ➡️ nyti.ms/2VJltTN #INMA19

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Viafoura @viafoura

8 years ago

Learn how @CBC, Canada’s national broadcaster, promotes a respectful exchange of ideas in the webinar-on-demand “More Than a Comment: How CBC Creates Real Conversations Below the Fold” ➡️ bit.ly/2J2tXyv

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Viafoura @viafoura

8 years ago

This is how reporting changes the world and speaks truth to power. ✊ Staff at @theadvocatebr won a @PulitzerPrizes for shedding light on a #Louisiana law — now set to change — that didn't require unanimous jury consensus of guilt ➡️ bit.ly/2VHoZwW

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Viafoura @viafoura

8 years ago

A tremendous tale of friendship and delayed justice — long after the system failed. @bentaub91 tells the unlikely story of a Guantanamo guard who recognized the innocence of an inmate ➡️ bit.ly/2IUzN55 via @newyorker

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Viafoura @viafoura

8 years ago

.@guardian has cut costs, boosted revenue, and collected 1M paying readers. Now, the venerable #newspaper is setting its sights higher: 2M supporters in the next 3 years ➡️ bit.ly/2voSq8c cc: @jimwaterson

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Viafoura @viafoura

8 years ago

"Viewers do not automatically equal subscribers. Fortunately this @MIT report has you covered. Learn how to move users up the ""engagement ladder,"" actually driving ad and subscription revenue. Download now ➡️ bit.ly/2ZriVI8 #digitalmedia"