Fan Support @MMLive_Help
Fan Support for NCAA March Madness Live. Help us help you: Please include Device, Operating System, Browser, and/or Error Message. ncaa.com/march-madness-… Atlanta, GA Joined January 2012-
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March Madness 2023 is HERE! If you need support with an issue, tweet or DM us. Please provide your device type (iOS, Android, Web, Roku, AppleTV, Fire TV, Chromecast, or Xbox), OS version (if applicable), and TV Provider to help with troubleshooting. Enjoy the games!
If you are an Xfinity user trying to watch March Madness Live via our xBox application; know that it is not supported. Unfortunately, Comcast elected not to support the application on this platform. As an alternative, we invite you to watch on other platforms.
xBox just released new version 5.0.9 to improve stability and resolve issues. It's available for download now.
For users experiencing the TKN000 error. We are looking into this issue but it seems that users at WORK are being blocked by their company's firewall. Can you please "duke" it out with your IT dept so that you can watch the games. Thanks!
March Madness 2018 is HERE! If you need support with an issue, tweet or DM us. Please provide your device type (iOS, Android, Web, Roku, Fire Tv, Chromecast, or xBox) and OS version (if applicable) to speed up troubleshooting.
March Madness 2018 is almost here! Updated apps for AppleTV, Roku, xBox, & FireTV drop this Thursday. Updated iOS and Android builds are already available. Are you ready?
@BrontoManCan ^SB Are you sure you havent used up your 3hrs free preview. The error you are getting is a network error.
@BrontoManCan ^SB trying to see if there is anything else you can do.
@BrontoManCan ^SB yes you get 3 hours free. Have you tried on your mobile phone as well? We have apps for iPhone and Android.
@BrontoManCan ^SB Are you logged in with your tv provider? did your free preview pass expire? Can you try a different browser?
@BrontoManCan ^SB try killing the app, clearing your cache and launching it again.
@kc_projects ^HH To cast you must be logged in to TV provider. The phone will allow you to preview games w/out a login. Follow me to DM
@kc_projects @Google ^HH I may be able to help you there. Feel free to hit me up with questions
Roku fans- We are experiencing some video buffering issues now for many. We are working to solve ASAP.
@eelew1 ^SB Great - thanks for that info. Enjoy the rest of the tourney!
@eelew1 ^SB Try force quitting the app & launch the app again. U can also try deleting the app & reinstalling. Let me know if either works.
@eelew1 ^SB What device and OS are you running? Also who is your tv provider and are you logged in?
@eelew1 ^SB is this your first time trying to access the app this year? Are you on the latest OS? 10.x?
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