Royal Mail-Customer Resolution @MailResolution

Joined October 2024

Tweets

130
Followers

3
Following

60
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65

Saima @amias__k

11 months ago

@OfficialPLT can we not partner with @RoyalMail bc my package was supposed to be delivered 10/23!! It is 10/28!! Come on people!!

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Cassandra @cwbbarbie

11 months ago

@RoyalMail is the worst service for delivery ive had a parcel at jubilee centre for three days and it’s still not saying g it’s moved to my local delivery depot 🤬

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@RoyalMailHelp Why is it that every time I’m expecting a parcel you change the “delivery by time” just after the originally stated time passes? Fed up with staying in all day because you can’t deliver on your promises because you’ve cut the local staff so much (Corby)

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James Barnett @JamesBarnett93

11 months ago

@RoyalMailHelp hello I’ve just received my parcel almost a week late after being sent to the wrong depot when it’s meant to be 24 hour delivery and worst of all the item was damaged!

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David Scott @DavidSc49336485

11 months ago

@RoyalMailHelp I’ve a parcel that’s not moving, ordered 24hr delivery and there’s nothing. Tried @TownsendMusicUK but there not replying. Can anyone look into this for me

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𝓚 @crystalwitch_x

11 months ago

@RoyalMailHelp Why have I received an email to say an attempted collection has been made and they cannot fulfil my pickup when I have been home all day and no one has come to the door (and I double checked the camera!) This service has been getting worse for weeks!!!

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Stevie buk @steviebuk180

11 months ago

@RoyalMailHelp 19th of October was the last time a post person delivered mail on our street definitely not Normal and it’s not the first time we have had this. Do you have priority Estates that get your service over others in our village. This can’t be legal halting Royal Mail

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art_educ8r @art_educ8r

11 months ago

@RoyalMailHelp I’ve just had an update about a parcel I’m waiting for stating they tried to deliver today…I’ve was in at the ‘attempted’ time and there’s no one at my property on my ring door bell at the time stated. Why make stuff up?

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Rob Franks BEM @Robfranks

11 months ago

@RoyalMailHelp our delivery has apparently been out for delivery since Saturday and guess what? Nothing has been delivered or attempted. Clearly royal mail have lost it. I want someone to contact me pronto please !

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Tracey Wilson @traceyw22

11 months ago

@RoyalMailHelp I ordered an item, that was due to be delivered on Friday, as I wouldn’t be in I changed it to Saturday, unfortunately it was still delivered on Friday but to the wrong address and has now disappeared. Any help to rectify this would be grateful

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shrazzle @heyshrazzle

11 months ago

@RoyalMailHelp I sent an item to a customer on 9th October and the tracking says it’s at the London central mail centre 2 weeks later. I’ve had to refund my customer - please can you arrange for my parcel to be returned to me or compensate me if it is lost?

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Paigan @Paigan14

11 months ago

@RoyalMailHelp hi, I’ve recently messaged on here. I’ve also emailed and got no response. My package is currently being carried by 4px and your company and it says that it has departed from the airport 4 days ago. Is it possible to know when it will arrive in the uk?

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Claire @XxLadyClaireXx

11 months ago

@RoyalMailHelp Wonder if I was rude to you then I’ll get a response that way….?

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Stephen McFarlane @smcfglasgow

11 months ago

@RoyalMailHelp What do you do when the parcel collection arranged for today, 26 Oct 9.09am to 13.09pm has not happened by 14.40pm?

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Beth Richards @Beth22287

11 months ago

@RoyalMailHelp just received a message from a buyer on ebay, their package was damaged and inside was a letter stating it had come from abroad....I'm in the UK. Why is that....I have filled a claims form out but am not happy at all about this

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stephanie church @XxJust_StephxX

11 months ago

@RoyalMailHelp I have an important sitting in Poole alder hill delivery office (we live in London). I can’t find any direct numbers or email address to contact them. I’ve tried customer service number it’s a joke hope you can help

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daza_1888 @nathan40800085

11 months ago

@RoyalMailHelp Please reply to my urgent dm please. Its about custom fees. thank you. @RoyalMailHelp

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Phil Done @PhilD0121

11 months ago

@RoyalMailHelp Hi thanks for getting back to me. I will send the information you require and understand the need for most of it but can you explain why you need my home address?

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Kay Beckett @EAnoukBec

11 months ago

@RoyalMailHelp Can you please tell me how frequently we should expect mail deliveries? We have been down to once a week for a very long time now. Our big pile of post today included two weekly journals. Given the very high postage costs, the service is atrocious