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MegabusHelp @MegabusHelp

Our North American customer service team is here to help with any questions or concerns you may have regarding your trip. megabus.com North America Joined March 2012
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MegabusHelp retweeted
abzilla416 Profile Picture

Abz @abzilla416

6 years ago

@MegabusHelp I have an issue with billing. Whom do I speak with?

MegabusHelp retweeted
KaysDone Profile Picture

Kay Shea @KaysDone

6 years ago

@MegabusHelp when do drivers have the option of choosing which route their bus is going? Driver on the 3:15 Tor to NF bus added 45 min to our drive as he decided to skip the highway and drive through downtown Toronto. And that’s only the beginning of an awful trip. #wasteoftime

MegabusHelp retweeted
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Lakeside Ambassador @Jerel_Stackup

6 years ago

@MegabusHelp Why can't I catch bus from Naptown (Indianapolis) to Fort Myers,FL ?

MegabusHelp retweeted
CailinPerry Profile Picture

Cailin Marie @CailinPerry

6 years ago

@MegabusHelp How can we find out when our bus is arriving? The bus from Rochester to Toronto is currently an hour late!

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MegabusHelp @MegabusHelp

8 years ago

Hello Michael, Currently all bus traveling from Philly to Baltimore are still in service however, the 5:30pm departure is cancelled at this time.

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MegabusHelp @MegabusHelp

8 years ago

Hello Steve, All buses from Boston to New York are cancelled today however, there are some departures for tomorrow that will be available.

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MegabusHelp @MegabusHelp

8 years ago

Hello Darrin, Sorry to hear that. Please contact our customer service line at 1-877-462-6342 for assistance with trading in your reservation.

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MegabusHelp @MegabusHelp

8 years ago

Please accept our apologies regarding our previous reply. San Francisco to Reno will no longer be in service after January 9th.

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MegabusHelp @MegabusHelp

8 years ago

Hello, Unfortunately, after January 9th we will no longer service from Sacramento to Reno.

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MegabusHelp @MegabusHelp

8 years ago

Our website issues have now been resolved. We apologize for any inconvenience caused by this.

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MegabusHelp @MegabusHelp

8 years ago

We are experiencing issues with our website. Our team is working as fast as possible to fix. We apologize for any problems this may cause.

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MegabusHelp @MegabusHelp

8 years ago

Sorry to hear that. Please provide your reservation number in a private message so we can assist.

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MegabusHelp @MegabusHelp

8 years ago

Hello, please private message us with your reservation number, so we can assist.

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MegabusHelp @MegabusHelp

8 years ago

@AlwaysAlreadyMe Please click the link below to start a private conversation

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MegabusHelp @MegabusHelp

8 years ago

@mhandler12 Can you please DM us with your contact number for further assistance ?

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MegabusHelp @MegabusHelp

8 years ago

@mhandler12 Hi, we’re sorry to hear about this. Please click the link below to start a private conversation

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MegabusHelp @MegabusHelp

8 years ago

@AlwaysAlreadyMe Sorry no refunds or credits will be given in instances where customers miss the bus.

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MegabusHelp @MegabusHelp

8 years ago

@AlwaysAlreadyMe This information is on our website and would have been on your ticket confirmation as well.

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