Nigel RB Cox @NigelRBCox
Nigel focuses on business orientated HR, training and talent solutions, working at both strategic and operational levels. He is an enthusiastic cyclist. nigelcoxconsulting.com Cirencester, UK Joined June 2013-
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Followers44
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Following56
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Nigel RB Cox retweeted
Google introduced its non-compliant, non-remedy in the EC’s Google Search (Comparison Shopping) case at the start of Q4 2017. In Q4 2017, Google Alphabet revenue grew 24% YoY. #antitrust #GoogleShopping foundem.co.uk/fmedia/Foundem…
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Authenticity key to landing a new job phys.org/news/2017-06-a…
@BarclaysUKHelp come to that, why didn't your system give the number
@BarclaysUKHelp why couldn't anyone else give me that information? Two calls Internet banking, two to complaints and branch visit
@BarclaysUKHelp no error code. His security key pad reads, pin locked.
@BarclaysUKHelp my father's internet banking locked out. I am trying to find out how to get it back up and running.
Customer service @barclaysuk - if you don't bring your bed ridden father to the branch we can't help
Customer service @barclaysuk - internet bank service tells you to visit branch which tells you they can't help
Customer service @Barclaysuk - customer service that can't tell you nearest branch
@RoyalMail it is impossible to provide you with new bank account details based - no link to personal accoun and no tel no
Only if you have also heard what has been said x.com/Quicklearn/sta…
"The most important thing in communication is to hear what isn't being said" Do you agree with Peter Drucker?
Nigel RB Cox retweeted
Come along and have some fun at our Christmas Fayre! Visit Santa,craft stalls,mince pies & raffle prizes to be won!
@easyJet - you can't stop people being silly - you can make it safer and more comfortable for passangers affected
@easyJet - no idea about customer service. Get your team to deal with me on the ground at the time - communicate - make water available
@easyJet the way we were handled was very poor. No communications coupled with dangerous lack of people control by #GatwickNorthTerminal
@easyJet no food no water despite long waits
@easyJet need much better communications @Gatwick_Airport. Very poor experience.
@Gatwick_Airport still no announcements and we seem stuck on south terminal
Nigel RB Cox retweeted
The biggest communication problem is we do not listen to understand. We listen to reply
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