@twigcard Hi, I've been messaging one of your customer service people, but she hasn't responded for 2 days. You've lost an item I sent on 26 Jun 23, to the value of £270. I'd like a physical address so I can initiate court proceedings, please?

Hey, @twigcard, when you are in the wrong, don't double down on the issue, just sort it out. ”twigcard.com has flagged your review because they don’t think it’s based on a genuine experience @Trustpilot”. Just own the issue.