November newsletter: Ombudsman visits Grassy Narrows, French Language Services Annual Report coming on December 7, and more ombudsman.on.ca/resources/news…

MEDIA ADVISORY: Interim French Language Services Commissioner Carl Bouchard to release his 2022-2023 Annual Report on December 7 at 9:30 a.m.: ombudsman.on.ca/resources/news…

A person contacted us to report that she had to be transferred twice on the phone before she could speak to a bilingual staff member. See how our FLS Unit helped ensure that services were offered in French: ombudsman.on.ca/resources/repo… #HowWeHelp

Get answers to some Frequently Asked Questions about our Children and Youth Unit here: bit.ly/CY-FAQs. We also have resources for both young people and service providers in the child welfare system. Download them now! bit.ly/CY-Resources

Read how our FLS Unit has been able to help landlords and tenants get the services in French they need, both on the phone and for emergency hearings: ombudsman.on.ca/resources/repo…. #HowWeHelp

Our Office takes and resolves thousands of complaints about public services each year. This year alone, we helped 24,551 Ontarians and made a difference in their lives. Watch this video to learn more about #HowWeHelp. To read our latest Annual Report: ombudsman.on.ca/resources/repo…

We are at @OntarioCec Annual Special Education Conference today and tomorrow in Toronto! Our staff are available to answer questions from educators, special education professionals, parents, community agencies and associations about how our Office can help.

@eggplant49 Hi Shirley, unfortunately this event has already happened. However, we invite you to keep checking our social media accounts as we post announcements of upcoming events.

A woman who immigrated to Canada as a child sought our help in changing her name on official documents. Find out how we helped: ombudsman.on.ca/resources/repo… #HowWeHelp

Join Ontario Ombudsman staff at the One Vision One Voice online event tonight from 6-7:30 p.m. We will speak about our role and the rights of young people with child welfare staff, families and community organizations. Register now: rb.gy/ur8fur

A Francophone education professional complained to us about the inadequate quality of French on some of the forms for the Ontario Youth Apprenticeship Program : ombudsman.on.ca/resources/repo… #HowWeHelp

In recognition of National Child Day on Nov 20, the Canadian Council for Child and Youth Advocates issued a statement pledging to listen to and incorporate the ideas of children and youth into policy and practice, and to uphold their rights. Read here: ow.ly/lmMH50Q9ILf

“Today, I am proud to join @UNICEFCanada in celebrating National Child Day. Our Office’s Children and Youth Unit is dedicated to ensuring #EveryRightForEveryChild is upheld as we continue to champion the well-being and rights of children in care across Ontario.” (PD)

November 20 is the Trans Day of Remembrance – a day to honour and memorialize the lives of transgender, two-spirit, non-binary, and gender-diverse community members who have been lost to acts of anti-transgender violence and discrimination. #TDoR2023

Service providers have obligations to inform young people in care about the Ombudsman’s Office and how young people can contact us. If you have any questions about these obligations or the rights of children and youth, contact us at 1-800-263-2841| [email protected]

A dermatology clinic at an eastern Ont. hospital did not provide services in French when a patient booked her appointment on the phone, nor at the reception or during the medical examination. See #HowWeHelp improve the active offer of French services: ombudsman.on.ca/resources/repo…

We are at @OSSCOlearning conference today at the Julius Event Centre in North York! Swing by to say hello to our friendly staff or ask your ombudsman-related questions. We’re here until 1:30 p.m.!

Are you a young person in care? You have the right to continue receiving support even after you turn 18. Contact the Ombudsman if you have any questions about your rights in care: 1-800-263-2841 | [email protected] | bit.ly/ChildrenAndYou…

NEW: Discover our new French Language Services poster! Everything you need to know about the French Language Services Unit and how to tell us about your experience with services in French delivered by the government of Ontario: #HowWeHelp ombudsman.on.ca/Media/ombudsma…

Our Office is hiring Early Resolution Officers and a Communications Officer! We offer collaborative work, comprehensive health benefits, work-life balance, and so much more! Check out our current opportunities: ombudsman.on.ca/what-we-do/car…

Our staff are working today and you can contact us by phone at 1-800-263-1830. The Children & Youth and French Language Services units are not available today, but you can still make a complaint online or by email to those two units: ombudsman.on.ca/have-a-complai…

The Children & Youth and French Language Services units won’t be available on Monday, November 13. You can still make a complaint online or by email to those two units: ombudsman.on.ca/have-a-complai…

Today is Remembrance Day, a day to remember the bravery and sacrifices of those who served, and all those who continue to serve our country. Lest we forget. #RemembranceDay

All children have rights. If you (or someone you know) are in care and have questions about your rights, you can contact the #ChildrenAndYouthUnit:1-800-263-2841 | [email protected]

A Francophone man complained to our French Language Services Unit that he waited an hour for service in French when he called the disability eligibility decision unit of the Ministry of Children, Community and Social Services. #HereWeHelp ombudsman.on.ca/resources/repo…

We are the St. Lawrence College Connections fair this morning in Kingston! We’re here from 11:00 a.m. to 1:00 p.m., stop by our table to say hello and learn how we can help.

On November 16, find us at the @OSSCOlearning Conference at the Julius Event Centre in North York, from 9:00 a.m. – 1:30 p.m. Come meet our friendly staff and learn about how our Office helps seniors resolve their complaints! For more information: ossco.org/event/ontarios…

Young people in care have a right to privately connect with those who can assist them, including their lawyer, Member of Provincial Parliament, and the Office of the Ontario Ombudsman. Help us share this message: rb.gy/y0urp #RightsInCare

You honoured us with your hospitality, your teachings, and education about the trauma and injustices your people have endured. I look forward to more good words and opportunities to collaborate with you towards better provincial services and the promotion of your rights. (PD)

Miigwetch to the Chief and Council of Asubpeeschoseewagong First Nation and Kitapinoonjuminaank Family Services for inviting me and members of my Children and Youth Unit to Grassy Narrows.