I ordered a Fitbit on 11.30 and it was to be delivered on 07Dec plenty of time for my Dad’s birthday. Then our account showed the delivery running late and would now arrive on the 18th. I called customer service three times. The first two times they said they would escalate
@amazon My Dad’s birthday gift has been delayed and the only option your customer svc provided is to “get a refund so I can pick up something else” is not acceptable! #ruinedbirthday
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