RailUK Forums @RailUKForums

One of the biggest and most popular forums for discussing the railways in the UK. Including fares & ticketing, infrastructure, tours and general discussion railforums.co.uk Great Britain Joined April 2009

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RailUK Forums @RailUKForums

4 days ago

railforums.co.uk/threads/workin… @TPEassist have still not reimbursed the passenger, two months later... If only there was an effective rail regulator, ombudsman or passenger watchdog with the required level of knowledge and willpower to do anything about these sorts of issues

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RailUK Forums @RailUKForums

4 days ago

railforums.co.uk/threads/dorche… Well done @ScotRail and @CalSleeper However @AvantiWestCoast and @SW_Help staff brought shame on the industry; hopefully both companies will investigate and ensure staff behave appropriately in future.

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RailUK Forums @RailUKForums

a month ago

Has this happened to anyone else? @AvantiWestCoast ticket office staff have been charging admin fees to customers obtaining excess fares: railforums.co.uk/threads/avanti…

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RailUK Forums @RailUKForums

2 months ago

Train companies such as West Midlands Trains (who operate the @LNRailway and @WestMidRailway route brands) are denying legitimate Delay Repay claims, on the basis of blaming other operators railforums.co.uk/threads/delay-… The passenger did make the connection; WMT are wrong to blame XC

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RailUK Forums @RailUKForums

2 months ago

Why is the next fastest direct train to Gatwick not shown @TLRailUK ? This is at Victoria; the next train would appear to be in 7 mins but your boards don't mention this? (Or is it @networkrail who manages this?)

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RailUK Forums @RailUKForums

2 months ago

Is there ticket acceptance in place between @northernassist and @TPExpressTrains when the last Northern trains are replacement buses?

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RailUK Forums @RailUKForums

2 months ago

Unfortunately @AvantiWestCoast have a deliberate policy of discrimination against @TPExpressTrains passengers during disruption. This is in contrast to the approved code of practice, as well as contrary to the Conditions of Travel railforums.co.uk/threads/tpe-ti… Will they ever learn?

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RailUK Forums @RailUKForums

3 months ago

Is this the train to Littlehampton @TLRailUK ? Your screens at East Croydon are telling people it is. Apparently you are deliberately giving wrong info to 'prevent running?

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RailUK Forums @RailUKForums

3 months ago

railforums.co.uk/threads/spirit… Can someone at @CalSleeper please clarify the statements made by their customer services department, which don't appear to make sense.

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RailUK Forums @RailUKForums

5 months ago

Can you please issue the compensation due to your customer in this case and ensure that your staff act correctly and appropriately in future, @TLRailUK ? railforums.co.uk/threads/intere…

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RailUK Forums @RailUKForums

5 months ago

1017 Leeds to London only 5 cars. A lot of people sent via Leeds due to broken rail. Is first class declassified @LNER?

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RailUK Forums @RailUKForums

5 months ago

railforums.co.uk/threads/gwr-de… Why are there so many hoops to go through, in order to claim Delay Repay? Not only are the forms difficult enough, but many claims are only reluctantly paid on appeal. @GWRHelp are the culprits this time, but it's a common theme

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RailUK Forums @RailUKForums

5 months ago

railforums.co.uk/threads/delay-… @Se_Railway why are you passing on claims for delayed Southeastern services to @TLRailUK ? (@SteveWhiteRail are you aware that this sort of thing goes on? Sadly, it's rife across the entire rail industry!)

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RailUK Forums @RailUKForums

5 months ago

This is incorrect from Northern Rail. When the booked train is cancelled, the company must allow appropriate/suitable alternatives. A passenger cannot be forced to incur a delay of 60+ minutes in order to satisfy Northern's desire to stick to the same "route" This is absurd!

NORTHERN 🚆 @northernassist

5 months ago

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RailUK Forums @RailUKForums

6 months ago

"Why pay more?' Good question! However, the reality is that it is typically cheaper to book through us, than to book with LNER. x.com/RailUKForums/s… LNER are clearly abusing a dominant market position to obtain free and misleading adverts

RailUK Forums @RailUKForums

6 months ago

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RailUK Forums @RailUKForums

6 months ago

LNER are urging their customers to "book direct", and not sites such as ours. Why do they do this? Check out the prices, to see why... 1343 Newcastle to Kings Cross £318.20 with LNER £77.48 from us We also offer a seat selector, so why should people book direct with @LNER ?