Ritual @ritual
The future of health is clear.⠀ ⠀ Made traceable, backed by the first visible supply chain of its kind. Shop today 👇 ritu.al/hey-there Joined December 2015-
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Following169
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@jenna__beann Hi there! We hear you and completely agree. It looks like there was a mix-up on the shipping end; we do have smaller mailers meant for orders like this one. Thanks so much for flagging it, we'll pass this along to our team!💛
@swatishah41 Hi there! We’re so sorry for the delay. We’re actively working with our warehouse team to get this sorted out as quickly as possible. Can you please send us a DM with your email address so we can take a closer look at your order? 💛
@Mars_Ama Hi there! We'll be happy to help. Can you please send us a private message with your email address? You can also email us at [email protected], and we can help you out there! Thank you 💛
@Nskk222454 Hi there - thanks so much for the feedback! We’ll be sure to share this with our team!💛
@Cole_Winning address and shipping address so we can take a closer look 💛 3/3
@Cole_Winning cart, and at checkout, you’re asked to confirm that you’re signing up for a subscription before completing your purchase. This step is included to help ensure everything is transparent before an order is placed. If you’re open to it, please send us a DM with your email 2/3
@Cole_Winning delivery date, or cancel anytime through your Account Page. If you’d like, feel free to DM us your email and shipping address, and we’ll take a closer look for you right away! 💛 2/2
@Cole_Winning Hi there! We’re happy to help! When you place an order on our website, it begins as a monthly subscription, as we don’t currently offer one-time purchases. Your subscription will automatically renew each month, but you’re always in control—you can pause, skip, adjust your 1/2
@mandmautova Hi there! We’re really sorry to hear this and would love to help make it right. Please reach out to us at [email protected], and our team will look into this right away. 💛
Today is a huge day — that’s because today we officially launch Ritual nationally in select @WholeFoods Market stores. 🥳 Come find us IRL on your next visit!
@xjonathanvargas Thank you for letting us know, and we are so sorry about this! This is a web error that we're working on. Thanks again for bringing it to our attention. Please let us know if we can help with anything else 💛
@Tomathan9 Hi there - thank you for bringing this to our attention. If you haven't already, please email our support team at [email protected] so that they can conduct a proper follow-up.
@safaveli Hi there! Our team replied to you over Instagram DM. If you’re not seeing it in your inbox, it may be sitting in your Message Requests. Feel free to check there, and we’re here if you need anything else!
@safaveli Hi there - we’re so sorry to hear this! Please send us a DM so we can take a closer look at your order and help get everything sorted out right away. We’re here for you and want to make this right.💛
@juliemarie2481 Hi there! Thanks so much for reaching out — and we’re so sorry for the delay in getting back to you! We’d be happy to take a closer look into this for you. Could you please DM us to confirm your email address and shipping address? You’re also welcome to DM us on Instagram if 1/2
@trublonde130 noticeable difference is due to the oil blend seeping into the inner cap, leading to a "darkening effect" when the oil blend comes into contact with the powder ingredients of the inner cap 💛 2/2
@trublonde130 Thanks so much for checking in! If the dry ingredients of the nested capsule are exposed to the oil blend, you may notice that they turn darker in color. This does not mean they have gone bad, nor should it affect the quality, safety, or delivery of the multivitamin! The 1/2
@wintermoot bottle's headspace but does not affect the efficacy or integrity of the capsules themselves. Please let us know if you have any other questions! 3/3
@wintermoot taste), however you can remove the ScentCert tab if you prefer! ScentCerts are made with a proprietary blend of flavors (like the mint and citrus that we use in our multi’s) and polymers which are designed for stability. The flavor in the tab slowly releases aromas into the 2/3
@wintermoot Hi there! Thanks for reaching out. The plastic tab inserts inside the vitamin bottles are called ScentCerts tabs and are made with all-natural aromatic flavors encapsulated in an FDA-compliant food-grade polymer. We include them to help with the sensory experience (smell and 1/3
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