Round Robin App @RoundRobinApp
Round Robin App is a service that automatically assigns tickets to the agents in your Zendesk® in a round robin fashion. app.roundrobin-assignment.com Joined March 2015-
Tweets36
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Followers23
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Following8
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Likes1
1 March 2016 we have got out of beta! bit.ly/1Qp4biS
We are excited to introduce Round Robin App 3.0 with cool features such as Agent's work schedules and many others. bit.ly/1QOGQnX
New release is available. Several bugs has been fixed. Check it out bit.ly/1dJn8gF
Disruption Jun 24. Service was unavailable 13:36 - 14:30 GMT. Before this there were failures in some accounts. bit.ly/1Lqicel
The transfer of user accounts to the new instance has been planned 06.11 15:00 - 06.14 15:00 GMT. Service down up to 15 minutes is possible.
Round Robin App has been restored after disruption Jun 03. (GMT 03.06.2015 16:31 - 04.06.2015 4:17 downtime 11 h 46 min)
Round Robin App is temporarily unavailable. The service will be restored as soon as possible. I'll keep you posted.
Round Robin assignment with agent queue limiting and prioritization. New tip in @Zendesk community. Check it out bit.ly/1H3PGtg
@RoundRobinApp is on @Zendesk Apps Marketplace now!. bit.ly/1coDGua
The user zendesk.adroll.rr helped us in finding this bug. We are giving him the bug-mug, exclusive, single copy.
Bug 1 has been detected and fixed. In some cases the link "Run once now" was not working. Now it works as expected.
Export @Zendesk view to CSV file without 10 min request frequency limit. bit.ly/1HIYgj7
#RounRobinApp release 2.2 is available. Check it out bit.ly/1CVcMD3
#RounRobinApp release 2.2 will be available soon. bit.ly/1IOlwNc
Automatically assigning tickets based on time created bit.ly/1ydC2Ai. Great feature request. This is what we're working on.
Check it out #RoundRobinApp development roadmap bitly.com/1CaVsJT
Great news. Message body is available in URL target. At last, thank God! bit.ly/1CqlUk5
Sort by Date Field. Vote for the valuable feature. Join us! bit.ly/1C6rvdV
Asking a job candidate their shoe size is not a great interview question. Here are 10 better options for you: bit.ly/1BdbRtI
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