@OnStar blames #iphone for error 403_120. RemoteLink down. Can't pre-start truck on hot Texas day. 5-7 days to look at it. #notacceptable

Excuse 2: @OnStar "There's an issue with the #iphone 4 and 5. Wait til tomorrow and call back if no change." Just want me off the phone.

Excuse 3: @OnStar "Already looking into it. Should look at it within 5-7 days." NOT ACCEPTABLE! It's hot, now! "Will escalate. Call back."