Silvia Timotin @SilviaTimotin
#customerservice #customerexperience #cx #values #leadership #passion for people #hire the smile train the skills #books linkedin.com/profile/view?i… Paris/France Joined November 2014-
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Followers487
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Following941
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Silvia Timotin retweeted
"Pay for the subway train with your face" - how #FacialRecognition is likely a future payment option for public transportation. #ai #MachineLearning #IoT #SmartCities #egov
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Silvia Timotin retweeted
Which technologies do you think will have the biggest impact on Customer Satisfaction? 50% Voice of the Customer/ Satisfaction Survey, 57% Multichannel / Omnichannel Technology, 50% Knowledge Base/ Customer Website, 26% Speech Analytics, 11% Chat Bots
Silvia Timotin retweeted
Show your #employees that you believe they can become re-engaged and deliver results. Set a goal together.
Silvia Timotin retweeted
If you want employees to make it a habit to deliver outstanding #customerservice, you have to make it a habit to thank them when they do.
Silvia Timotin retweeted
Dream big. Dream often. Dream out loud. #CustomerService #Leadership #Success #motivation #SaturdayMorning
Silvia Timotin retweeted
Aristotle.- #quote #image Addicted2Success.com goo.gl/JCrWv
Silvia Timotin retweeted
Being powerful is like being a lady. If you have to tell people you are, you aren't. - Margaret Thatcher
Silvia Timotin retweeted
When you are happy, the people around you are happy, too, and it inspires them to change their own world. - Miguel Angel Ruiz
Silvia Timotin retweeted
The next revolution for retailers? Augmented reality. What retail marketers should know about the technology: stratbz.to/FTnA309EIqZ
Silvia Timotin retweeted
You are not a team because you work together. You are a team because you trust, respect and care for each other.
How To Be An Optimist In 2017 m.huffingtonpost.com.au/2017/03/02/sim…
Emotional intelligence: What it is and why we need it weforum.org/agenda/2017/02… via @wef
Silvia Timotin retweeted
The White House press corps is grateful for the new espresso machine from @tomhanks
Romania’s Leaders Back Down, but Protesters Aren’t Going Anywhere nyti.ms/2kCK09q
Silvia Timotin retweeted
What's happening in Bucharest right now is humbling. Goes beyond politics, beyond protest. A new social movement.
Silvia Timotin retweeted
Europe, this is how you stand for your values! #rezist #resist #NoToCurroption #Romania #Europe goo.gl/5rjj5G
Silvia Timotin retweeted
‘Protecting’ the economy can end up killing it wpo.st/fI9V2
Silvia Timotin retweeted
We've launched ClassPass Social! Here's everything you need to know. classp.as/2jam5KZ
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