Spend Support @SpendSupport

Spend Customer Support Spend.com Canada Joined February 2019

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Spend Support @SpendSupport

5 years ago

The incident with our service provider has now been resolved. User access to the Spend Wallet and Spend Cards has now been restored. As previously mentioned, all funds remain safe and secure. We appreciate your patience and understanding.

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Spend Support @SpendSupport

5 years ago

We have been made aware of a security incident with one of our service providers. We have taken precautionary measures and have frozen the Spend Wallet and Spend Cards as we work with the provider. All funds remain safe and secure. Please be patient as we work to restore access.

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Spend Support @SpendSupport

5 years ago

@FaizalBarnes Please reach out to our support team via live chat or [email protected] so we can better assist you with your withdrawal. Thank you.

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Spend Support @SpendSupport

6 years ago

@ifomohard @Crypto_Tone1 @BitcoinTre @otc_bitcoin @BitcoinDood @enjgold @officialmcafee We have replied to you to assist in the matter. Please understand that this is a user error, but we are very happy to try and recover the lost funds. All users should carefully check the address is correct before sending funds.

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Spend Support @SpendSupport

6 years ago

@ifomohard @Spendcom @spendcard We have sent you a DM to assist you with your issue.

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Spend Support @SpendSupport

6 years ago

@bitnerd_316 @spendcard Wonderful to hear! Thank you very much for your patience and understanding.

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Spend Support @SpendSupport

6 years ago

@bitnerd_316 @spendcard Can you please check now? This update should have been completed.

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Spend Support @SpendSupport

6 years ago

@bitnerd_316 @spendcard It should be completed by this evening. There was quite a backlog and the system is currently re-syncing.

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Spend Support @SpendSupport

6 years ago

@bitnerd_316 @spendcard We are running a system update which should fix this issue. We apologize for the delay. Thank you.

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Spend Support @SpendSupport

6 years ago

@digishahed Has this issue resolved itself? We would be happy to assist!

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Spend Support @SpendSupport

6 years ago

@HOFNAR_BFOOT84 @Spendcom We are glad to hear this issue has been resolved! Thanks for your continued support.

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Spend Support @SpendSupport

6 years ago

@spiritedjewel Daina, we have corrected the values accordingly. Please go ahead and try again. Thank you.

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Spend Support @SpendSupport

6 years ago

@spiritedjewel Daina, as we have mentioned, you can still withdraw your DASH that is within your Spend wallet. Please just utilize the withdraw functionality.

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Spend Support @SpendSupport

6 years ago

@spiritedjewel Just as an additional solution, you can always withdraw in $DASH units by toggling between fiat amount or unit amount from the withdrawal screen.