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Square Support @SquareSupport

Official @Square Support. 🌎 Live help when you need it. Ayuda en vivo cuando la necesite. Aide en direct quand vous en avez besoin. お気軽にご質問をお寄せください！ squ.re/help San Francisco Joined April 2010
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Square Support retweeted
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Square @Square

4 weeks ago

We can confirm that the disruption impacting payment acceptance has been resolved. We appreciate your patience with us today.

Square Support retweeted
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Square @Square

4 weeks ago

We are beginning to see impacted services return to full functionality. Payments should be processing as intended. We appreciate your patience as we worked to resolve this issue. During this disruption, some order tickets may not have been sent to the KDS system. Please verify…

Square Support retweeted
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Square @Square

4 weeks ago

We are currently experiencing a disruption that is affecting payment acceptance. In the meantime, please use offline mode to accept payments and do not log out of your Square account as it could result in failed offline payment transactions. We understand how important it is for…

Square Support retweeted
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Square @Square

3 months ago

After careful monitoring, we can confirm that the main service disruption is resolved. At this time, our team is continuing to update balances that were delayed during the disruption. We appreciate your patience with us today.

Square Support retweeted
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Square @Square

3 months ago

We are continuing to monitor the recovery of our systems. Accepted payments will be processed normally, but there may be a delay in updates to your balance. Please stay logged into your account as we work toward a full resolution. Thank you for your patience.

Square Support retweeted
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Square @Square

3 months ago

Our systems are beginning to recover. Please continue to stay logged into your account and follow any instructions in your Point of Sale banner.

Square Support retweeted
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Square @Square

3 months ago

We are currently experiencing a disruption that may affect payment acceptance and the ability to sign in to your Square account. Please use an alternative Two-Step Verification method to authenticate instead of SMS. If you are already logged in to your account, please do not log…

Square Support retweeted
Square Profile Picture

Square @Square

3 months ago

We are recovering from a disruption that was impacting any Square features that involve customer profiles. While we continue to monitor this, updates to customer profiles may be delayed. Payments associated with a customer profile were not affected and are processing as normal.…

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Square Support @SquareSupport

5 months ago

We are aware of an issue that was affecting Visa transactions for JPMorgan Chase-issued cards. We can confirm that JPMorgan Chase has resolved the disruption. Thank you for your patience.

SquareSupport Profile Picture

Square Support @SquareSupport

a year ago

We are currently experiencing issues with payment acceptance. We understand how important it is for you that our services be up and running, and we are actively working toward a fix. Please keep an eye on issquareup.com for updates as we work to resolve this issue.

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