SupportRobotics @SupportRobotics

Bringing a fresh approach to customer care for mobile phones and home networks with smart self-service apps and innovative remote support tools. supportrobotics.com Cambridge, England Joined February 2018

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SupportRobotics @SupportRobotics

6 years ago

As #Telco global leaders in #CX and Customer Service gather in London for #CEMGlobal, we’re pleased to be showcasing the latest advances in device care and technical support solutions. supportrobotics.com/welcomepack

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TM Forum @tmforumorg

6 years ago

Emerging tech breakthroughs in #AI, #blockchain, #robotics, #5G and #IoT have sparked the 4th Industrial Revolution. Meet some of the game-changing tech #startups exhibiting in our Startup Alley: ow.ly/sDSZ50t9lY0 cc: @hellotinman @directual @Habbletelco @SupportRobotics

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SupportRobotics @SupportRobotics

7 years ago

Create the chatbots & virtual agents your customers want to use. We’re giving #customerservice #chatbots & virtual agents the power to get things done. Give customers the #self-service options they want. ow.ly/Tyye30n19Ws

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SupportRobotics @SupportRobotics

7 years ago

#MVNOs continue to provide customers with additional benefits. #Skymobile swap offers customers regular phone upgrades alongside #trade-in options. ow.ly/6iz930n19Qd

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SupportRobotics @SupportRobotics

7 years ago

How do you deliver the consistent, reliable, quality support #telco customers expect, when you’re bundling services like telephony, broadband & content together, whilst also providing access to over-the-top (OTT) & cloud services? ow.ly/aeQw30n19KG

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SupportRobotics @SupportRobotics

7 years ago

“Telstra selected the Support Robotics to enhance & automate customer care experiences across different contact channels. We are delighted with the performance of the platform & the support we have received.” Mark Yarnall - General Manager Device Services, Telstra Corporation

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SupportRobotics @SupportRobotics

7 years ago

Are your #customerservice capabilities ready to deal with the #nextgeneration devices? ow.ly/GWho30n17uF #roboticcustomerservice

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SupportRobotics @SupportRobotics

7 years ago

Our device-care platform simplifies & accelerates in-store troubleshooting. Staff solve problems faster. Customers are happier. Retail outlets are more profitable. See a demo ow.ly/86jg30n19mp #customer #customerexperience

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SupportRobotics @SupportRobotics

7 years ago

The ease of switching operators with an eSIM will shift the #MNO's focus from price to service and personalised plans. ow.ly/Ciz230n192U

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SupportRobotics @SupportRobotics

7 years ago

Would the #customerservice managers who use NPS recommend it to a friend or colleague? ow.ly/ash430n18Tu

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SupportRobotics @SupportRobotics

7 years ago

#T-Mobile is so confident of its #customerservice leadership in the #Telco sector, it's offering advice to its rivals #AT&T and #Verizon. ow.ly/9fYK30n18Gt

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SupportRobotics @SupportRobotics

7 years ago

It’s time for #customersupport that lets you try new things. ow.ly/5RPs30n1a4S

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SupportRobotics @SupportRobotics

7 years ago

#Telcos adopting different #customerservice strategies based on subscriber value. ow.ly/ruRW30n18qf #lossprevention #device

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SupportRobotics @SupportRobotics

7 years ago

Indian #telco operators Airtel & Reliance Jio battle to increase subscribers by utilising #AI technology. ow.ly/PnbH30n17Py #automation

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SupportRobotics @SupportRobotics

7 years ago

Returned phones cost carriers billions every year. Billions more are wasted on lengthy support calls. Find out how Support Robotics can help your customers to help themselves more effectively. ow.ly/oPPi30mOFQT

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SupportRobotics @SupportRobotics

7 years ago

Demonstrating the power of the Support Robotics platform to simplify and accelerate in-store troubleshooting using wireless connectivity and guided workflows. ow.ly/CjGd30mOFN9

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SupportRobotics @SupportRobotics

7 years ago

Demonstrating the power of the Support Robotics platform to unify and simplify a device upgrade journey, presented in a self-service mobile app. vimeo.com/242051888

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SupportRobotics @SupportRobotics

7 years ago

Would the customer service managers who use NPS recommend it to a friend or colleague? supportrobotics.com/nps/

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SupportRobotics @SupportRobotics

7 years ago

Calling all customer service experts in telco: Tell us how YOU rate NPS today then order our insights paper to compare your view with your industry peers. supportrobotics.com/nps/