Toby_Lumenvox @TLumenvox
Sr Technical Consultant at Lumenvox Joined April 2021-
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"...the hacker had swiftly, stealthily, & largely effortlessly redirected my text messages to themselves. And all for just $16." More hackers are targeting SMS, which means businesses must have a broader strategy - #LumenVox #voicebiometrics #multifactor lumenvox-8g2.shp.so/a/OmsZJQ
What is the key to an effective call center strategy for outbound calling success? Here's a hint, it provides significant operational cost savings *and* can also dramatically impact the overall competitive advantage. Read the blog ---> #LumenVox … lumenvox.shp.so/a/eOKXa7
The transition from the internet of things to the internet of everything has created a multitude of interface points requiring a seamless experience that must come without sacrificing security. Enter voice biometrics. #voicetech #IoT #LumenVox lumenvox.shp.so/a/DUiqmo
Real-time payments are growing in popularity for their convenience and security. But did you know on average it takes 7 months to discover fraudulent transactions? #LumenVox Fraud Scanner can cut that down to a matter of hours. #voicebiometrics lumenvox.shp.so/a/WkSsA5
2021 is the year to refine cloud & digital communications with customers, so they get a consistent, personalized experience. The team at #LumenVox works day in and day out to deliver the technology which makes it easy to do that. … lumenvox.shp.so/a/kzd0ND
What are you doing to retain outstanding employees in your #contactcenter? Robust #voice #technology can make their workloads lighter and their time more productive. Find out how with #LumenVox ---> lumenvox.shp.so/a/HyucjU
"...advances in speech recognition and conversational AI has enabled next-generation voice interfaces to produce a more natural and personalized dialogue, enabling greater levels of self-service..." via @SpeechTech #AI #CX #voicetechnology #ASR #chatbots lumenvox.shp.so/a/tqMkIJ
Just as consumers utilize #speechrecognition to conduct hands-free searches, #voice #biometrics can be integrated to securely enable purchases. Learn more about voice pay technologies on the #LumenVox blog ----> #voicetech lumenvox.shp.so/a/lvNbhz
#LumenVox Call Progress Analysis – successfully delivering > 600 million outbound calls per month, and counting! At this rate, we’re set to break the 1 BILLION mark within the next couple of months! Learn how this #AMD #technology can be a #CX game-changer for your organization
Great article that makes the case for #voicebiometrics-Recent survey found that 65% of respondents verify service desk users’ identities, but the majority rely on knowledge-based authentication, which is essentially questions and answers. #LumenVox lumenvox-xkp.shp.so/a/AzFSlZ
With #LumenVox technology, you can drive a better Total Experience--for customers, employees, and end-users. Less friction, more communication. Less pain, more peace of mind. Find out exactly how ---> #speechrecognition #voicebiometrics #TTS #TX #CX #EX lumenvox-6ki.shp.so/a/bX1FjG
#LumenVox Call Progress Analysis just reached another huge milestone: Successfully delivering 700 MILLION outbound messages in just one month. Find out how we do it here---> lumenvox.shp.so/a/SvUfl7
#LumenVox Call Progress Analysis is the new gold standard for any outbound call strategy. We're fast approaching 1 billion outbound messages per month with near perfect accuracy. How do we do it? lumenvox.shp.so/a/2PKvkN
Having total confidence in your fraud prevention strategy is critical for your #remote #workforce. This article via @IBMSecurity breaks down ways to bolster your #multifactorauthentication - including with #biometrics like the … lumenvox-rly.shp.so/a/7n40uT
Missed the recent #LumenVox announcement? Read more about our Voice Biometrics and Speech Recognition partnership with @SpinSci in this article by @BiometricUpdate: #voicebiometrics #speechrecognition #voicetechnology #healthcare #patientengagement lumenvox-c3z.shp.so/a/7vmNXN
"Let's be honest, our digital lives have us drowning in passwords." What does #password protection look like in an ideal world? Find out here---> #LumenVox #fraudprevention #cybersecurity #techtrends lumenvox.shp.so/a/hj1yf7
Speech & Fraud. How exactly do they intersect? Can #speechtechnology really be used as a preventative measure? #LumenVox #fraudprevention #cybersecurity #techtrends #AI #CX lumenvox.shp.so/a/J3FM3e
#LumenVox is proud to announce our partnership with @SpinSci for the delivery of highly secure and efficient patient engagement solutions. Learn more -----> #voicetech #speechrecognition #voicebiometrics #healthcare #EHRs lumenvox.shp.so/a/8H81gV
Is your outbound calling strategy as effective as it could be? Read the latest #LumenVox blog to learn how to enhance your automated predictive dialer with voice activity detection. #ASR #speechrecognition #voicetech #CX #TX lumenvox.shp.so/a/m9oAHY
You shouldn't have to choose between convenience and security. That's why #LumenVox has flexible, modular #voicebiometrics--add this layer of #security to any contact center, with any cloud solution: #CX #AI #voictechnology #voicefirst lumenvox-u1g.shp.so/a/mQ3v8D
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