Tao @Tao_DeepGuide

Building @deepguide_ai. Documentation is the new Code. #AIDocs #DocsAsCode deepguide.ai Seattle, WA Joined June 2025

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Tao @Tao_DeepGuide

6 days ago

How to keep your documentation always live? #documentation #product #CustomerCare

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🎥 Most screen recording tools let you record a workflow and generate a guide. It works, but in practice, it creates cognitive load. 👉 “Do I stop recording here?” 👉 “Is this one article or two?” 👉 “Should login and profile setup be separate docs?” Writers overthink.…

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Tao @Tao_DeepGuide

3 weeks ago

Struggling with slow onboarding? It’s not your product—it’s your docs. Improve workflows → users adopt faster

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Tao @Tao_DeepGuide

3 weeks ago

The cheapest customer support? Clear documentation. The costliest? Writing none. Without docs, support requests explode and so do your expenses.

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Tao @Tao_DeepGuide

3 weeks ago

The cheapest customer support? Clear documentation. The costliest? Writing none. Without docs, support requests explode and so do your expenses.

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Tao @Tao_DeepGuide

4 weeks ago

Many technical writers are wondering how AI would transform (or not) the industry. Here's some of our thoughts: We have created a simple workflow for the future of documentation/knowledge management platform, and here's a nutshell: 1. There will always be human in the loop for…

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Tao @Tao_DeepGuide

4 weeks ago

Support tickets ≠ growth. Improved doc workflows turn pain into self-serve wins. That’s the real SaaS hack.

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Tao @Tao_DeepGuide

4 weeks ago

You proudly complete a polished API document, only to find that constant changes during development and testing turn its maintenance into a relentless nightmare.

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Tao @Tao_DeepGuide

4 weeks ago

QA sighs, "The API doesn't match the docs at all!" Then, tackling a legacy project, you find a mess of undocumented APIs, with the original developer long gone...

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Tao @Tao_DeepGuide

4 weeks ago

Dev truth: messy doc workflows slow your whole SaaS team. Clean them up → ship faster, argue less, win more.

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Tao @Tao_DeepGuide

4 weeks ago

Product demands a last minute change, so you scramble to update the code while the documentation sits neglected.

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Tao @Tao_DeepGuide

4 weeks ago

Code comments point to one version, Swagger to another, and the actual API response?

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Tao @Tao_DeepGuide

4 weeks ago

A new teammate asks for API docs, only to unearth a three-month-old relic.

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Tao @Tao_DeepGuide

4 weeks ago

Honestly, Why do devs dread writing docs? 🤔 The short-term payoff of coding build API, pass tests, ship feels way more rewarding than pausing to document. Docs slow you down in a sprint, but they're gold for collaboration!

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Tao @Tao_DeepGuide

4 weeks ago

Midnight dev drama: Frontend pal pings me: "Backend API format changed again? A heads-up would be nice!" Guilty as charged tweaked the return value structure this afternoon but forgot to update the docs in the chaos. Time to automate those updates?

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Tao @Tao_DeepGuide

4 weeks ago

Why do developers often resist writing API documentation?

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Tao @Tao_DeepGuide

a month ago

Is your SaaS team stuck with outdated docs? Rapid product updates often leave guides obsolete, frustrating users & draining resources. How do you keep your docs in sync? Share your tips!

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Tao @Tao_DeepGuide

a month ago

New product launch? Training employees or guiding customers can be tough when complex workflows are hard to explain in text, leading to confusion & errors. How do you simplify it? Share your tips!

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Tao @Tao_DeepGuide

a month ago

"Where can I find the API documentation?" "I'll share the link once I'm done with this coding task." "Is the documentation up to date?" "It’s mostly current, but some sections might need a slight refresh." "Such conversations are all too familiar among development teams,…