Tay (UMG) Merch Problems @TayMerchProbs
NEW! Sharing #UMGMerchProbs (All Artists Welcome) Share your experience to activate change!! Poor Quality, Ignored Emails, Excessive Lead Times, No Refund… Ferndale, MI Joined December 2023-
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@taylornation13 @taylorswift13 Know anyone with an extra #TSTTPD cardigan or deluxe CDs lying around? UMG canceled my order & locked my account with zero notice over “suspected fraud” for the same card I have been using in the shop for years & they are refusing to honor my orders
Taylors team has to playing some whackass joke. No way i contacted them FROM THE CORRECT EMAIL, & they really tried to say it wasnt my order. Get your shit together @UMG or im not buying another damn thing bc talking to yalls customer support team is exhausting & never worth the…
So um… they arrived. No damage that I can see✅ no customs charges ✅ arrived pretty fast ✅ I actually can’t fault UMG here. Order from the UK website to Ireland. @TayMerchProbs #TSTTPD
Thank you @UMG @TayMerchProbs @taylornation13 love you forever 🫶🏻
Great advice Autumn ⭐️🤍 🤺 And the heart ❤️ 😲
@Villegas_Alx @TayMerchProbs @UMG @FTC @linakhanFTC I fought umg this weekend. Sent so many stupid emails and they finally agreed to send the insert. I think i repeated myself 5 times
bruh the first thing i did was send a photo of the unsigned insert with the barcode and that’s literally what they asked for in their response. this is just proof that they’re all IDIOTS @TayMerchProbs
@TayMerchProbs @UMG @FTC @linakhanFTC Several people have posted screenshots of their updated replacement signed CD orders. This is what the updated order should look like.
So sorry Wes!!!! 😭😭😭 @UMG “Exhibit A” ⬇️ This is why your team stopped sending out “replacement CDs” and started sending “INSERTS” ‼️ Opening the “signed CD’s” is the only way to verify….feel like I’m being punked right now trying to explain…🤡
So sorry Wes!!!! 😭😭😭 @UMG “Exhibit A” ⬇️ This is why your team stopped sending out “replacement CDs” and started sending “INSERTS” ‼️ Opening the “signed CD’s” is the only way to verify….feel like I’m being punked right now trying to explain…🤡
Amazing analysis Mallory 💖🐍
Amazing analysis Mallory 💖🐍
🚨 @UMG needs to help fans that were scheduled to receive “signed replacement CD” 🆚 “signed INSERT” @FTC @linakhanFTC UMG ‼️ Some Context ‼️ - Last week, the “signed replacement CD’s” from your team were also starting to come unsigned. - Changes were made to send “signed…
🚨 @UMG needs to help fans that were scheduled to receive “signed replacement CD” 🆚 “signed INSERT” @FTC @linakhanFTC UMG ‼️ Some Context ‼️ - Last week, the “signed replacement CD’s” from your team were also starting to come unsigned. - Changes were made to send “signed…
🚨These directions on managing damaged music media‼️ Chef’s 😘 mallory 💖🐍
🚨These directions on managing damaged music media‼️ Chef’s 😘 mallory 💖🐍
STOP!!!! The fact @UMG hasn’t opened all the “signed” CD’s for verification at the is point is alarming‼️ Did you at least get your refund or just another ‘blank’ ⁉️
STOP!!!! The fact @UMG hasn’t opened all the “signed” CD’s for verification at the is point is alarming‼️ Did you at least get your refund or just another ‘blank’ ⁉️
Hi to the #Swifties I am looking to trade my TTPD size 5 ring for a size 6 ring. Share for visibility.
Woo Hoo!!! And to clarify…signed “Insert” 🤍
Yes‼️ You paid for a new”collectors” item which should have been be delivered in pristine condition. 🚨 Besties that can share your resolution to similar situation would be greatly appreciated…🩶
Yes‼️ You paid for a new”collectors” item which should have been be delivered in pristine condition. 🚨 Besties that can share your resolution to similar situation would be greatly appreciated…🩶
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My q is has anyone else got it like this? I haven't seen anyone complaining about these issues, only that it's thinner than previous ones and maybe the arms are too long. Idk if I'm being too picky, but I just want it to last and not continue stretching🥹 @TayMerchProbs
@taylornation13 @taylorswift13 If I won the lottery, I wouldn’t tell anyone but there would be signs.
@TayMerchProbs @UMG @taylornation13 @taylorswift13 My husband ordered it for me (I was running a 5k) and got the first email saying no replacement available. Apparently he got a second one he didn’t notice where they said they would send a replacement—it just came last night! I was shocked!!!
@TayMerchProbs @UMG They next day air shipped me an insert so here’s hoping this is over 🤞
@angelaroloson Thank you!! I’m a pathological people pleaser so it’s very hard for me to stand my ground sometimes, your encouragement has helped me so much 🖤
@Stephanie_Stuff Perfect!! Definitely do not let up at all.
@angelaroloson Okay! I said I would like a replacement and that I know other fans are getting replacements
@Stephanie_Stuff What I have done is “ I would like a REPLACEMENT (said item), here is images of the damaged product. I would like this shipped out ASAP” it gets the point across quicker
@angelaroloson I just sent them another email. Thank you! I am not good at being strict but I tried! This is gonna be the third time I asked to have it replaced 🙃
@Stephanie_Stuff Def push be very strict
@angelaroloson Ugh what the fuck. I’ll email them again I guess!
@Stephanie_Stuff You should’ve pushed for a replacement as they do have replacements and I’m getting a replacement for mine.
Well….finally got my refund for my broken manuscript collectors cd but I guess I’m not getting a replacement 😔
There's only room for one and here she comes, here she comes
🤍trading🤍 Signed TTPD vinyl ISO: signed midnights vinyl (may consider other signed items) or signed Sabrina Comment or dm if interested!