TheInsightLab @TheInsightLab

Cutting edge methods to establish what your users really think, want & do. Expert-led user research, usability testing & User Centred Design. tinyurl.com/theinsightlab Nottingham, UK Joined October 2013

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TheInsightLab @TheInsightLab

5 years ago

While it may be a while until season 3😭a lot that can be learnt from Mindhunter about user research and interviewing. Even if it's just that most users aren't so scary after all! #ux #Mindhunter uxplanet.org/11-things-i-le…

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TheInsightLab @TheInsightLab

5 years ago

Two of the best things - UX, and Star Wars! What's not to love?! #MayTheFourthBeWithYou #StarWarsDay #ux

People for Research @people4research

5 years ago

Two of the best things - UX, and Star Wars! What's not to love?! #MayTheFourthBeWithYou #StarWarsDay #ux

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TheInsightLab @TheInsightLab

6 years ago

Some really great pointers on interviewing people as part of user research, taking inspiration from the great @louistheroux

UX Collective @uxdesigncc

6 years ago

Some really great pointers on interviewing people as part of user research, taking inspiration from the great @louistheroux

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TheInsightLab @TheInsightLab

6 years ago

A great two weeks of running remote user interviews and analysis. Lots of great insights to move forward with! #userresearch #workingfromhome

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TheInsightLab @TheInsightLab

6 years ago

Bonus of #workingfromhome - you can get to the good biscuits before everyone else in the office does!

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TheInsightLab @TheInsightLab

6 years ago

A great example recently from @firebox of showing empathy for your customers, allowing those who may not have wanted to be reminded of mother's day this past weekend to opt out of related emails #Empathy #BeKind #UX

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TheInsightLab @TheInsightLab

6 years ago

Started working with a new colleague... I hope he hasn't brought a smelly lunch with him... #workingfromhome #coronavirusuk #StaySafeStayHome #dogsworkingfromhome

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TheInsightLab @TheInsightLab

6 years ago

A great piece about the skill of asking the right questions at the right time to get insight in to user behaviour and needs

UX Collective @uxdesigncc

6 years ago

A great piece about the skill of asking the right questions at the right time to get insight in to user behaviour and needs

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TheInsightLab @TheInsightLab

6 years ago

"It is a capital mistake to theorise before one has data. Insensibly one begins to twist facts to suit theories, instead of theories to suit facts." A great illustration of the importance of gathering data first, rather than designing just on assumptions userfocus.co.uk/articles/learn…

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TheInsightLab @TheInsightLab

7 years ago

Another busy day of UX testing. Jamie couldn't make it today, but luckily we found a last minute replacement... #UX #Usability #UserResearch #LikeFatherLikeSon cc @Tea_and_Data

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TheInsightLab @TheInsightLab

7 years ago

Looking forward to a busy few days out of the office running user testing sessions on mobile & desktop. Jamie making sure everything is running smoothly before our first participant arrives & we start our live stream to the client! #UserResearch #UX

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TheInsightLab @TheInsightLab

7 years ago

Happy work anniversary to our Head of Insights, @Em_Webber . Days worked probably < post-its used. Still smiling after 5 years :)

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TheInsightLab @TheInsightLab

7 years ago

Happy World Usability Day! We're marking the occasion by raising awareness across the wider business as to the importance of good usability & the impact of getting it wrong. We've even got a competition and prizes on the go! :D #worldusabilityday #WUD2018

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TheInsightLab @TheInsightLab

7 years ago

Oh my gourd, check out Bionical Digital's newest team member. He's pretty hollow inside, but he sure does light up our life. #SorryNotSorry #Halloween

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TheInsightLab @TheInsightLab

7 years ago

Jamie is down at Cranfield University this morning, delivering a lecture on Task Analysis, Human Skill and Error Modelling. Love bringing industry and academic experience together to inspire and educate.

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TheInsightLab @TheInsightLab

7 years ago

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TheInsightLab @TheInsightLab

7 years ago

We had a great day yesterday in front of the camera. Lots of posing, fun and laughter. Excited to see the results!!

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TheInsightLab @TheInsightLab

7 years ago

Things are tense here in the office - the competition is heating up....

Emily Webber @Em_Webber

7 years ago

Things are tense here in the office - the competition is heating up....

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TheInsightLab @TheInsightLab

7 years ago

Co-Design is a brilliant way to get end users involved in the creation of a product or service, but to gain maximum value, careful consideration & planning is needed. Our very own @Em_Webber & @drvickycoughlan share their top tips! #UserResearch #UserExperience