Matamu @TheMatamu

I could send you a conversation right now with someone who literally went to buy a new line, thinking that she needs a new line cause of how awful the network has been. We stopped using that 5G Internet wifi gadget for that reason Y'all!! Who cares!! @AIRTEL_KE @Airtel_Presence

Matamu @TheMatamu

10 months ago

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Matamu @TheMatamu

10 months ago

B4 you brush me off as the "annoying" customer who's always complaining... I challenge you to perform a survey about your network coverage in Machakos County generally, especially Machakos town. @AIRTEL_KE @Airtel_Presence You took this case up, and nothing changed.

Matamu @TheMatamu

10 months ago

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Matamu @TheMatamu

10 months ago

All info is provided in the dm.

Safaricom Care @Safaricom_Care

10 months ago

All info is provided in the dm.

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Matamu @TheMatamu

10 months ago

If 4G network is behaving that way, what's the rush to 5G?? Isn't it better to perfect one act b4 climbing on to the next? Who reviews these networks for you? Do they tell you the truth? Network in Machakos town is awful. @AIRTEL_KE @Airtel_Presence @Safaricom_Care

Matamu @TheMatamu

10 months ago

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Matamu @TheMatamu

10 months ago

For network providers, both @Safaricom_Care and @Airtel_Presence to have awful network coverage in a place so close to Nairobi (since the city is all that matters), Machakos town, says alot about how much they care. 4G is like 1 bar for saf and at most 3 bars for airtel always.

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Matamu @TheMatamu

10 months ago

I am happy to report that nothing has been done about your network. Still bad as was. Why do something half-heartedly? Was anything even done at all? Or is it just replying on social media to look good?

Airtel Kenya @AIRTEL_KE

10 months ago

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Matamu @TheMatamu

10 months ago

Doing so much good in the world without Salvation could actually be a sign of pride. #thoughttoday

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Matamu @TheMatamu

10 months ago

What is the job description of network service providers???? @Airtel_Presence @AIRTEL_KE Why are we suffering for choosing your network???? Why can't you provide the best network in most places in the country? You've done it in other countries... why not Kenya?

Matamu @TheMatamu

10 months ago

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Matamu @TheMatamu

10 months ago

A full week later, nothing has been done! Is Machakos too far from Nairobi? @AIRTEL_KE @Airtel_Presence what is your priority if not to strengthen your network coverage to expand your customer base???? I am tired.

Matamu @TheMatamu

11 months ago

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Matamu @TheMatamu

11 months ago

Your Issue with Ticket ID 1311241167438 has been created and expected resolution date is 2024-11-20 02:00 PM. Thank You for contacting Airtel. @AIRTEL_KE @Airtel_Presence YOUR NETWORK CURRENTLY SUCKS IN MACHAKOS TOWN!!! Netflix can't even load surely!!!!