True Operators @TrueOperators

I don't talk about this nearly enough. My team & I at @scalemath run a (near)weekly newsletter called True Operators. In this week's edition, we broke down things like: – Google’s former Search Liaison Danny Sullivan on why good SEO is still about people (AI isn’t changing…

Here's to even less work for anyone managing their own infrastructure with RunCloud 👏🎉

RunCloud @runcloud

2 months ago

Here's to even less work for anyone managing their own infrastructure with RunCloud 👏🎉

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True, but also, another analogy we could make right now is … a taxi company hiring people without driving experience (and/or licenses) to sit in cars just because they have autopilot!

John O'Nolan @JohnONolan

2 months ago

True, but also, another analogy we could make right now is … a taxi company hiring people without driving experience (and/or licenses) to sit in cars just because they have autopilot!

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"We believe that if we can begin to score and value content not on how much traffic it generates, but on how much it furthers knowledge — measured by how much it fills the current holes in AI engines “swiss cheese” — we not only will help AI engines get better faster, but also…

Finally someone not faking numbers. Also, a different approach: Personally send 20 emails per day. Get ~ 10 responses All higher ticket if it’s not coming from secondary domains anyway as no serious founder is going to reply to a cold email from an alternate domain.

Jeremy Chatelaine 🔥 @jchatelaine

4 months ago

Finally someone not faking numbers. Also, a different approach: Personally send 20 emails per day. Get ~ 10 responses All higher ticket if it’s not coming from secondary domains anyway as no serious founder is going to reply to a cold email from an alternate domain.

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Such a simple/easy win, yet somehow most don't do it. After someone books a call/demo ... 📞 Send a quick email asking if they have any questions you can answer, both to: a) get them immediate answers ahead of the call b) frame the focus of the call (example from @Bento)

I had the pleasure of joining @remkusdevries on his WithinWP podcast to talk tech, AI, and the future of the web. Fun conversation about what we're seeing, what's changing, and what we're working on (incl. @workoverio) 🎙️ Listen in here: wrkvr.io/1sy6Kyj

Stemming from an internal discussion, next week's newsletter will be on the topic of - People using tools like ChatGPT for search - How Google is following suit with AI overviews (and why) - The broader impact on the web as a whole Interested in reading it in full? Note:…

🤖 Is AI search sending traffic to your website? (Spoiler: Yes, it probably is!) We're seeing 0.5-3% of total traffic now coming from ChatGPT, Perplexity, and other LLMs as consumers bypass traditional search engines. Here's how to set up Google Analytics 4 report to track…

Some great conversations are already happening in @TrueOperators on everything from running outbound sales (cold outreach), the future of WordPress, etc. 🫶 Long way to go no doubt, but strong start.

👋 We're launching landing pages for capabilities that we've started offering as standalone services. Starting off with something super simple/basic. What do you feel is missing? scalemath.com/services/produ… Context: Startups and enterprise companies partner with @scalemath to…

This is what our work is actually about.

Alex Panagis @alexjpanagis

7 months ago

This is what our work is actually about.

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A prerequisite of almost all engagements @scalemath is for us to become power users of a product. With that, everyone on our team (myself included) participates in documenting friction. Here's how: youtu.be/hFlBskmMVcI 🍿 Note: I'm also excited to announce an ongoing…

Most people in SaaS are obsessed with MRR, but net revenue retention is the metric you should care about. Here's why: NRR shows the full picture: expansions, contractions, and churn in one metric 🍿 Enjoy the full video here: youtu.be/wwE6ztpWTys

New @WooCommerce branding just landed. 🛬 Overall: it looks fresh, and I quite like it. I’m glad they haven’t shed the purple, which is the main memorable part of their branding. Thinking: Not sure how I feel about the only part of their name appearing in the logo. I can’t…

"If customer happiness is ever at odds with improving metrics like reducing churn, you have a much bigger fundamental problem on your hands." Here's some practical advice on how to actually improve your cancellation flow: youtu.be/JebY2s3CET8

"No agencies please" 🤭

This application of AI has to be one of the ones that has made me question what the entire point is the most. Or am I wrong? Is this the end of sales calls?