Ultra Support @Ultraio_Support

Official technical support for @ultra_io | Here to help from Monday-Friday 6am-9pm UTC | Status page: https://t.co/kSrf6FcPlj | Email: [email protected] 🔧 ultra.io/download Joined August 2021

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Ultra Support @Ultraio_Support

2 years ago

[Maintenance complete] We have finished performing updates on our Ultra Wallet extension and it is now active again. Thank you for your patience!

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Ultra Support @Ultraio_Support

2 years ago

[Maintenance] Please note that our Ultra Wallet chrome extension will be undergoing some maintenance and will be temporarily inaccessible. We will post an update as soon as this maintenance is complete.

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Ultra Support @Ultraio_Support

2 years ago

[Maintenance complete] The maintenance is complete and the Ultra client is accessible again! We hope you enjoy Ultra Games and if you have any feedback or issues, please do not hesitate to forward them to [email protected]

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Ultra Support @Ultraio_Support

2 years ago

[Maintenance] Please note that in preparation for the launch of Ultra Games, the platform will be put under maintenance starting at 17:30 CET. Once the maintenance is complete, in order to access the games store, you will need to log out of your account, restart the Ultra client…

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Ultra Support @Ultraio_Support

2 years ago

[Issue resolved] We have resolved the issue that was causing delays with token swaps between Mainnet and ERC20 UOS. All of the pending swaps should now be processed. If yours still has not gone through, please reach out to us at [email protected] and provide us with the URL of the…

Ultra Support @Ultraio_Support

2 years ago

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Ultra Support @Ultraio_Support

2 years ago

[Investigating] We are looking into delays that some of our users may experience when performing token swaps between Mainnet and ERC20 UOS at the moment. Apologies for any inconvenience these delays may cause, we will post an update as soon as this is resolved.

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Ultra Support @Ultraio_Support

3 years ago

[Client maintenance] Please note that the Ultra Client will be under maintenance for a bit while we are performing an update. Please follow status.ultra.io for updates!🙏

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Ultra Support @Ultraio_Support

3 years ago

‼️ [Fake account] Please note that there is a fake Twitter account impersonating @Ultra_io and offering users a prize of $5,000 USD to be won by connecting your wallet. This account is not affiliated with us in any way and we are currently not hosting any giveaways on our end.

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Ultra Support @Ultraio_Support

3 years ago

‼️Some of our users may have received unsolicited messages from this account, with an invitation to participate in a contest. Please ignore these messages, as this account may have been compromised. We are investigating this with our security team at the moment.

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Ultra Support @Ultraio_Support

3 years ago

[Investigating] We have identified an issue where some of our users will receive a Transaction Failed error message when trying to make a purchase via the Ultra client. We are currently investigating this and will post more updates on status.ultra.io!

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Ultra Support @Ultraio_Support

3 years ago

[Client maintenance] The Ultra client will be under maintenance for a brief period of time while we are validating a few hotfixes. Please follow status.ultra.io for updates! 🙏

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Ultra Support @Ultraio_Support

3 years ago

After launching the Uniq Marketplace, some of the Elemental Souls uniqs were displayed ahead of schedule and some people were able to purchase them ahead of time. We have now hidden the remaining Elemental Souls and they will be released in accordance with the initial schedule.

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Ultra Support @Ultraio_Support

3 years ago

[Maintenance complete] The fixes are now live and the client is accessible again.🙏

Ultra Support @Ultraio_Support

3 years ago

[Maintenance complete] The fixes are now live and the client is accessible again.🙏

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Ultra Support @Ultraio_Support

3 years ago

[Maintenance] We will be releasing some fixes to our marketplace today, during which time, the client will not be accessible. Please follow status.ultra.io for updates!