Unnamed Genius @UnnamedGenius
A true account of conversations and emotions held and expressed by Unknown Geniuses @ , which by no means represent Apple Inc, but are still funny...and true. Joined November 2014-
Tweets45
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Followers12
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Following73
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Likes11
G: ma'am I can't cover drop damage under warranty C: no one told me I couldn't drop an iPod! G: no one told you, you couldn't drop your baby
If an Apple Store were taken hostage, would we get paid the whole time? Would it be double-time or...high emotional distress-time? #overtime
Shifts over, roommate brought pizza home and my manager asks if I can take one more appointment #NationalPizzaDay pic.x.com/2XwkcZVE59
When a customer comes in with a windows phone asking for technical support
When Apple releases a quality program that doesn't auto populate in mobile genius pic.x.com/I5v9OLwP4w
Every time I get a promoter pic.x.com/rGkM7u7PLb
The decision to throw the ball on the 1 yard line w/no time left was about as bad as a decision and putting an interposed into the 13" MBPr
I can't wait for the day when Samsung comes out with a quality phone so I won't have to do so many iPhone repairs...#displaycalibration
My reaction when I saw a customer do a line of coke at the Genius Bar... #truestory
When a customer says they don't know what happened to their 3 iPhones. They just all stopped turning on...
When you clock in and see you're check-in for 8 hours and there's no available appointments till next Tuesday...
When a customer doesn't want to pay the $269 to replace their liquid damaged phone cuz they originally paid $199
When a customer complains cuz they can't get their top case on a vintage computer done same day
Just watched a customer scroll thru 4 years of emails. He didn't know how to search for one and didn't want to learn pic.x.com/sZB0VrAALt
When a customer says they restored their phone and set it up as new... pic.x.com/qDLPFY0g0c
When you're at check in and a customer starts to tell you their whole life story
Your manager when you're on your 2nd warning for attendance
What I want to say to 95% of my customers
Went above and beyond for a customer. Customer left a comment saying I was THE homie. Likelihood to Recommend: 7/10 #fml #NPS #geniusbar
When you're at check in and a customer starts to tell you their whole life story as people line up behind them
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