@VeryHelpers hi, my package is stuck in Hatfield warehouse the last 22 days, why is that?
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@caroline_cal Hi Cal. As we are not the courier we are not able to advise. We can only go by the tracking provided. Can you DM us to advise if you have contacted the courier on this and if so what they advised? Can you also let us know the expected delivery date on this? Thanks. -Kenny
@VeryHelpers PLS see attached tracking information. why would i contact the courier, i ordered this from you. its over €500, ive never had an issue with yous but this delay is beyond ridiculous. this was for a birthday not xmas. can you get back to me ASAP
@caroline_cal Hi there, Could you follow us first, and then try DMing? This should resolve it. Thanks, Michael.