Virginie Pourquery @Vpourquery
Customer Experience and Customer Service passionate Paris, France Joined December 2017-
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Parmi vos bonnes résolutions de 2020 : rejoindre PWN Paris pour son 1er Welcome Cocktail de l'année! Nous vous y présenterons le réseau et ses activités. Le lundi 27 janvier de 18h30 à 20h30 à l'hôtel de l'Industrie 75006 Paris. Po…lnkd.in/gQ3yZAs lnkd.in/gv8jWp8
[RT] The #AdventCalendar 🎄🎅by #PWNParis it's now. 1⃣tweet per day Let's discover all our tracks #ThinkTank #PersonalDevelopment #mentoring #WomenInTransition #Entrepeneurship Folow #PWNRetro2018 from December 1st to 24th. Which #events did you attend &❤️? Let's share your views
#PWNFemmeAmbition c’est parti => lancement par @cecilebernheim @fderolez co-présidente #Femme & #Ambition @hirsch_corinne @vdbeaufort @SolenneBLG #LiveTweet
C'est parti pour #CXParis ! Journee animée par @ThierrySpencer et @MartineFuxa @Relationcltmag ! #UX #CX #marketing
The Benefits and Importance of Customer Satisfaction blog.kissmetrics.com/benefits-and-i… via @Kissmetrics
Stronger And Smarter: A Look Back At Customer Experience With Zappos | @scoopit sco.lt/77Qdnt
Great interview with @MargaretMolloy about Closing the Gap between What Consumers Want and What They Get #CustomerExperience #Simplicity buff.ly/2GSVOfT
Report: The State of CX Management, 2018 | @scoopit sco.lt/6k12kj
B2B Businesses Need A Customer Experience Overhaul via @Forbes forbes.com/sites/forbesco…
Three Important Considerations for Customer Service Surveys by @Paul_at_SN_CSM customerthink.com/three-importan… via @customerthink
4 choses à savoir pour entreprendre la refonte de son expérience client siecledigital.fr/2018/02/01/4-c… via @Siecledigital
[Étude] L'expérience client, une priorité stratégique pour les entreprises | @scoopit via @ESII_FR sco.lt/5c9oTh
Travailler sur les parcours clients permet de prioriser les projets en interne, les ressources, et penser « client ». @GroupeHumanis @acticall @Strategiec #Relationclient #Experienceclient #StrategieC
« Dans le #B2B, on s’adapte donc à tous types de clients. L’objectif est avant tout de fluidifier le #parcoursclient » @celine_forest #StrategieClients
La #formation en #blendedlearning pour combiner présentiel et #digital avec @LearningTribes
Ouverture des portes de l’édition 2018 du salon Strategie Clients. #StrategieC
Quels sont les impacts du digital sur la relation client ? agence404.com/quels-sont-les… via @Agence404
Cette année encore le forum #ELLEactive a tenu sa promesse : 2 jours de bienveillance, de rencontres et de boost avec des femmes ambitieuses et inspirantes - et en prime 2 workshops #jeudi18 sur le #personalbranding ! Merci @ELLEactive et à l'année prochaine ;)

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