WesternU TechSupport @WUTechSupport
TechSupport provides technical assistance to students, staff and faculty. We can be reached by phone @ 909-469-5432 or email us: [email protected] support.westernu.edu Pomona, CA Joined October 2011-
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[status] Identified: One of our core routers crashed and did not fail over to the backup router. We have recovered from the crash and network services are coming back online. stspg.io/6lhw0rxh0c50?u…
[status] Scheduled (Aug 23, 2024, 16:30 PDT): Maintenance will begin as scheduled in 60 minutes. stspg.io/9h8blycjhvv1?u…
WesternU TechSupport - We're here to support you!
[status] Scheduled (Apr 22, 2024, 12:00 PDT): Banner 9 will be unavailable from 12-12:30PM tonight due to emergency maintenance. A required patch for Banner was applied during the monthly patch maintenance window on Friday. Unfortunat… stspg.io/pfz3h3rh51hj?u…
The IT Student Survey has been extended until March 18, 2024! You still have a chance to provide you feedback... and maybe win a $100 or $75 Amazon gift card! Head over to ITsurvey.westernu.edu and let us know what you think. Your opinion matters to us!
[status] Identified: We have experienced double AC failures in our Data Center in Pomona. Some services and applications will be unavailable until resolved. stspg.io/zpxkm2x431gm?u…
[status] Scheduled (Apr 24, 2023, 10:00 PDT): Banner and all related systems, including Banner 8 & 9, Self Service Banner, YOU Portal, Banner Document Manager (BDM), eProcurement, CashNet, etc., will be unavailable for about 15 minute… stspg.io/xnxrczlr9ymz?u…
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