Connect @We_Connect_Tech
We’re Connect, a global systems integrator and digital transformation expert with over 30 years of experience. #CCaaS #UCaaS #Networking #ManagedServices weconnect.tech UK, SA, USA, India Joined June 2015-
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Join us in extending a warm welcome to Connect South Africa’s newest interns! To our new team, we’re thrilled to have you on board. #Interns2025 #ConnectCulture #WeAreConnect
Connect360’s AI Data-Driven Insights Service delivered measurable impact for a South African sports, betting, and online gaming operator. Through analysis, we changed raw data into actionable insights. The business impact: R 2,894,012 saved per year. More: tinyurl.com/4cyun9su
Greg Jarvis, Head of Customer Success at Connect, shares why a data-first approach is the foundation for unlocking AI’s full potential in customer experience. Read more: bit.ly/4g4l4Bf #CX #AI #ContactCentre #WeAreConnect
Our experience in healthcare has given us unique insights into complex, highly regulated environments, and we have delivered measurable success across our healthcare client portfolio. #Healthcare #CX #CustomerExperience #ContactCentre #WeAreConnect
At the @ServiceNow AI Experience Day, hosted in Joburg, we gained insights into the future of applying AI to CSM. These insights gained reinforced the importance of continuing to deliver and evolve our future-ready CSM solutions. Thank you to all involved!
We’re proud to sponsor the Customer Engagement Summit. This year’s event will explore the shift in customer engagement. In partnership with @Five9 we look forward to connecting with fellow leaders and discussing critical topics. Register: tinyurl.com/2p9zc93p
As part of their ‘Reimagine’ strategy, @JLR_News tapped into Connect’s contact centre expertise. Our services-led and technology-enabled approach to CX empowers JLR to continue executing their vision to ‘Live the exceptional with soul’. Read more: tinyurl.com/yn53pj3s
Powered by AI, we uncover inefficiencies and deliver actionable insights. If we are unable to identify cost savings or revenue opportunities equivalent to at least three times your investment, you’ll receive the full value of your investment back: tinyurl.com/2trytccs
Congratulations to our customer @StepChange for being selected as a finalist in the upcoming 2025 @ecccsa_awards. They were recognised in the “Most Effective Improvement Initiative” category. Connect is proud to have been part of this journey!
Before any solution can deliver meaningful results, it’s critical to first understand the organisation. Through Connect360, we take a holistic view, prioritising insight and context. Read more: tinyurl.com/mssepv9c #Value #Connect360 #ContactCentre #WeAreConnect
Today, we join our colleagues and friends in India in marking Independence Day. It’s a moment to reflect on the resilience, innovation, and rich diversity that continue to shape the nation’s story. May the story continue to be one of hope and inspiration. #IndependenceDay
Connect360 Optimisation Insights Service uses data-driven intelligence and advanced AI to deliver meaningful outcomes for your business, creating measurable impact where it’s needed most. Read more here: tinyurl.com/2u22fmbj #WeAreConnect
Join Connect for an executive roundtable, where C-suite leaders will come together to explore what it really takes to unlock AI’s potential in the customer experience space. Register for CPT, JHB or DBN: tinyurl.com/5y2kwc9a #Roundtable #CX #AI #WeConnectTech
At our recent global CKO we asked Martin Cross about staying ahead of evolving customer expectations and providing long-term value. He emphasises that Connect’s commitment to a client-centric approach is what sets us apart as an industry leader and disruptor. #WeConnectTech
When the room is full of visionaries, you’ll often find Connect in the mix! Jochem Singh, Key Account Manager, at Connect, recently attended an inspiring session hosted by Verint featuring global thought leader John Sanei. #Verint #AI #CX #ContactCentre #Connect
Value isn’t one-size-fits-all. It’s personal, dynamic, and defined. In this blog, Laura Temple, Portfolio Director at Connect, explains that it’s not about ticking boxes but rather about understanding what matters to that business: tinyurl.com/mssepv9c #WeConnectTech
Catch Paul Acheson from @BrittanyFerries speaking first-hand about elevating CX while reducing costs. Connect, in partnership with @awscloud and @Genesys, invites you to join. Learn how Brittany Ferries rapidly stabilised its CX, with Connect. Register: tinyurl.com/yc3y4kaw
Connect has concluded the acquisition of Elerian AI. Our ability to support our client’s in reimagining their CX, optimising workflows, and scaling with automation is now even greater. Read more in the press release: tinyurl.com/mrxmhvtc #Elerian #WeConnectTech
We came together, across continents, for our annual Company Kick-Off to reflect, reset, and rally. Inspired, we walk away with a renewed determination to continue to drive impact. Stronger, smarter, together! 🌍 Thank you to our incredible partner sponsors. #WeAreConnect
At Connect, we measure success the same way our clients do, through strategic outcomes. One of the many sectors that Connect has seen significant success in is the utilities sector, an industry where rapid response and empowered agents are critical. #WeConnectTech
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