Always Reviewed @alwaysreviewed

@ktusing34 reply to every review is the line that compounds. on the good ones name the service back, thanks for having us out for the furnace tune up, so the listing says what you do twice in plain text. on the bad ones name the fix. we draft those for shops, cheaper than one missed call

@theseoguy_ 20 reviews landing an 87k job says the ones that exist name the work. the lever now: ask every finished job the same week, and have the ask name the project back so the review does too. we send that ask for local trades, less than a vending machine snack a day

@bengoogleads google was the right pick, it's where people check you before they answer the pitch. keep one backup for anyone without a google account, for an agency that's usually linkedin recommendations, both links in one thank you. we run the google side for small shops, under $35 a month

@soul_zah most owners guess low. the math i'd use: average ticket times the visits that customer makes in a year, then how many new customers say they found you on google. one review that tips one of those calls covers a year of asking. we run that ask for local shops, about a dollar a day

@mayankgulati99 number 2 pays off fastest. on the bad ones, name the fix in the reply, new grinder, extra hand on the 8am rush, so the next person reading sees it got handled. the 5 star thank yous can wait till lunch. we draft replies like that for small spots, less than a muffin a day

@rizzn ha, the loyal hater. if the app lets you reply, keep it calm and factual: deep fried and packed with a quarter pound of filling, on purpose. that tells the next reader what they're getting. then get your happy regulars posting too, one monthly grump gets buried fast

@TheSavvyCouple 12 vs 240 is mostly who asked, not who did better work. what makes it stick: fire the request when the job is marked done, that evening, one tap to the review form, and to every customer, not just the happy ones. we run that ask for local trades for about a soda a day

@wanderlustworkr the second site matters more now. easy way to get there: in the same thank you message, google link first, then a backup link like yelp or facebook for people without a google account. one ask, two sites. we run the google side of that ask for small shops, under $400 a year

@Ananyaa_VA that reply is the playbook. three calm lines, no arguing the facts in public, a direct way to reach the owner. the next person reading the 1 star sees how a miss gets handled, which is where the $2,400 reorder came from. we draft replies like that, cheaper than one lost customer

@thetimnewton agree, and the ask is where it gets decided. if the review request says thanks for letting us swap the water heater in mesa today, most people echo it nearly word for word. a plain please leave us a review gets plain five stars. we send that kind of ask, less than a coffee a day

@chadkodary the owner reply is the other half. when someone names the dish, say it back in your reply, glad the short rib hit, and the dish sits on your listing twice in plain text. works for a salon or shop with the service name too. we draft those replies for small spots, about $30 a month

@irentdumpsters the review language is the part owners can steer. when you send the review ask, name the job back: thanks for having us out for the 11 pm water heater call. most people echo it in the review and google gets the when and why. we send that ask for local crews, a buck a day or so

@CraigV7912 solid flow. i'd add the opposite branch too: anything under 4 stars pings you the same day, since that reply is the one future customers actually read, and the 5 star thank you can wait. we run the email version of this for local shops, cheaper than one lost customer

@dctrades22 asking is a decision every time, so it gets skipped. tie it to something that already happens, invoice paid or job closed, then one short email that evening with the direct review link, to everyone, not just the happy ones. we run that ask for local shops, around a dollar a day

@CSS976 good split. one thing on the 7 you're holding: answer those first and keep each one short, what happened, what changed, and the invite back comes from you. the next customer scrolling reads the low ones and your reply before any of the 30 thank yous

@andywalkerhq @irentdumpsters the crm move is the one most owners skip. one tweak on the text: ask for an honest review with the direct link, not a five star one. google's policy bars selectively asking for positive reviews. we send that after the job ask for small shops, pocket change a day

@thepapanakama @GoogleMyBiz @GoogleSmallBiz tagging support rarely moves it. two things that do: report the six as user profiles, not just the ratings (maps app > business > reviews > tap the name > report), and check the reviews management tool, it shows each report's status and lets you appeal up to 10 at once

@MarkMeyerBuilds good cleanup. next lever is reviews that back those services up: when a shop you set up is happy, ask them to name what you did, like missed-call text-back, so the review text matches what people search. we send that after the job ask for small shops for a dollar a day

@createwithima the hell no goes away once the ask isn't a decision anymore. tie it to the job closing, invoice paid or booking done, one short message that evening with the direct review link. we run that automatic ask for local shops for about $30 a month

@strikingalchemy good timing tip. one tweak: send the link after every finished job, not only when they're smiling, since google doesn't allow asking just the happy ones. we handle that ask by email for local shops for about a buck a day