andy hungbo @andyhat4all
Glasgow, Scotland Joined October 2011-
Tweets152
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Followers16
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Following98
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Likes124
@StanChartNG I have asked you several times what notarised bill you required, and you have always skipped that question
@StanChartNG I just got a mail from your team saying because I have not provided a notarised bill they won't be able to assist me any further. This is the kind of incompetence you guys are displaying, is this the update I got from you?
@StanChartNG Like I said earlier, I'm not really bothered, I know you guys are not willing to fix this issue. However we are currently evaluating the impact it has had on my personal business and will write you guys soon
@StanChartNG Even after submitting the document you requested till now I've not heard anything
@StanChartNG I have responded to you, please check your DM
@StanChartNG I have also sent a response
@StanChartNG I no longer care if it was escalated or not, as it is affecting my business and going to cost me substantial amount of money, I have a deadline to meet and will be writing you guys officially about the damages
@StanChartNG I have also escalated to my lawyer, if you don't do the needful, he will also be in touch with you
@StanChartNG Good day, please note inability to rightfully access funds in my account due to your service failure is going to cost me millions in a business transaction in few days, if it happens I will take legal action against you guys
@StanChartNG Honestly I can't but say you guys are the most useless Bank at this time, just a phone number update is taking months to fix, it is best people avoid you guys
@StanChartNG I'm still awaiting your response
@StanChartNG I'm out of patience, and you guys don't deserve the kind of patience I've displayed. Please is there a way I can transfer whatever is in the account, then you guys can take forever to fix change of number
@StanChartNG This is how many days now and yet no one has reached out. You guys are just highly irresponsible and unserious
@StanChartNG Another 3 days gone and yet nothing, This request started on the 24th of September 2024,now over 1 month just to update phone number. Are you guys not ashamed of this
@StanChartNG I am still awaiting their call or email, when will the person holding the phone resume back from leave so they can call or send email
@StanChartNG Please what is the update from the escalation to the concerned team by our team
@StanChartNG What is the consequences on breaching TAT for no tangible reasons?, one of your values is about integrity, is that not funny?
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