anggapanda @anggapanda

yang mulai @papanjari 🇮🇩 in 🇸🇦 youtube.com/user/anggapanda الرياض, المملكة العربية السعود Joined October 2009

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خبر عاجل @AJELNEWS24

a week ago

عاجل 🔴 الدفاع المدني: إطلاق إنذار من المنصة الوطنية للإنذار المبكر في حالات الطوارئ في جازان للتحذير من خطر.

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anggapanda @anggapanda

2 months ago

@Saudi_Airlines @Saudi_Cycling @KAIAirport No.. ask them to reply to my email Subj: Urgent Status & Formal Complaint Reference Request – RUHSV16957 / Tag 0065132351

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Warga X, mohon bantuannya.. kalo liat frame sepeda ini di JKT atau Jeddah, tolong DM.. frameset (+GS nya) ini hilang di perjalanan dari JKT ke Riyadh, via Jeddah. telusuran terakhir, ada yang ngaku2 & ambil bagasi nya di Jeddah..siapa tau dibawa kabur ke JKT..tolong ya..makasih.

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anggapanda @anggapanda

2 months ago

@Saudi_Airlines @Saudi_Cycling @KAIAirport C_2966993 reference case RUHSV16957 that was closed because someone in Jeddah took my baggage and was not verified to me as the real owner. No more DMs everything in the complaint and email sent to [email protected] and [email protected]

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anggapanda @anggapanda

2 months ago

@Saudi_Airlines @Saudi_Cycling @KAIAirport C_2966993 i am done keeping it private for too long..maybe making it public will make you guys take my case seriously

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anggapanda @anggapanda

2 months ago

@Saudi_Airlines @Saudi_Cycling @KAIAirport I have, many times..now I am taking public route to find my belongings which you lost.

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anggapanda @anggapanda

2 months ago

@Saudi_Airlines one thing for sure after living in Saudi for 17 years and calls it my 2nd home. Customer Service and Satisfaction is not their forte.. although, their demand to be satisfied is too high

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anggapanda @anggapanda

2 months ago

@Saudi_Airlines you failed me

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anggapanda @anggapanda

2 months ago

Anyone had issues with missing luggage flying with saudi_airlines and they ignore your reports / emails while on the toll free number, they ask you to contact airport yourself? Will they ever responsible on your case?

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anggapanda @anggapanda

2 months ago

@Saudi_Airlines Details are shared to your official complaint channel. If you care enough to check

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anggapanda @anggapanda

2 months ago

And oh, did I mention that our 3 hardcase were received broken as well? 2 broken handles and 1 broken wheels. What did you do? @soekarnohattaairport @KAIAirport1 @Saudi_Airlines @ksagaca

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anggapanda @anggapanda

2 months ago

I've been travelling back and forth Indonesia - Saudi for more tha 17 years. And never had similar issue with other airlines. The first time we are using Saudia Airlines we got this horrible experience. We definitely won't fly with them anymore

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anggapanda @anggapanda

2 months ago

Escalation to @ksagaca requires a complaint number, which I am still waiting from Saudia Airlines as well. Knowing they have been ignoring me for the past days, I am not sure if I will ever get the number to escalate to GACA.

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anggapanda @anggapanda

2 months ago

My new bicycle frame still no where to be found and no one has any idea where it is.

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anggapanda @anggapanda

2 months ago

Fast forward, 12th day after we departed - Several trips to Riyadh airport, paid the parking - Unanswered emails follow up to [email protected] - Had consulate and pilot friend went to @KAIAirport1 in person - Contacted @soekarnohattaairport lost and found whatsapp

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anggapanda @anggapanda

2 months ago

No call, no email, no update, no url given on where to check my case. I went to google to finally got the "my aero" website where I can find the status of my case. And found out no update, they still looking for my luggages.

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anggapanda @anggapanda

2 months ago

He then asked us to go home and wait for their call... 2 days later ........

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anggapanda @anggapanda

2 months ago

File a report on my behalf apparently, asked for my email and phone number (which he got it wrong apparently). Got auto generated email of case number.