Anil Patel @anilpatelhwc
Founder & CEO @HotWaxCommerce We provide Omnichannel Order Management System for Retail Brands Hostš: Customer-Centric Retailing Podcast hotwax.co New York, United States Joined August 2009-
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Missed our flight to LA this morning, not the start we planned for PI Apparel. Travel hiccups aside, weāll still join conversations on fashion, retail, and the tech behind design, inventory, order routing, and fulfillment. š Sept 29ā30 š na2.hubs.ly/H01kshR0 #piapparel
Order routing fails when stores arenāt fulfillment-ready. The key is aligning routing decisions with store capabilities. ā”ļøRead our blog to see how to get it right: na2.hubs.ly/H01jYKp0 #smartrouting #fulfillment #retailtech
How can luxury retailers use Ship From Store without disrupting clienteling? Pre-select SKUs, route orders smartly, fulfill from backroom staff, and monitor inventory with OMS. š”Control + omnichannel = success Learn more: na2.hubs.ly/H01hWRt0 #luxuryretail
Not all orders are created equal. If your OMS treats VIPs, next-day, and standard orders the same, orders get delayed, and customer trust drops. Read the full blog here: na2.hubs.ly/H01gNyF0 #retail
Gen Z gets the hype, but Gen X signs the check. They manage spending across 3 generations, value loyalty and quality, and are shaping culture with ā90s nostalgia. Overlooking Gen X means overlooking one of the most influential customer segments today. #genx #retailtech
Walking into the venue for Day 2 at Shoptalk Fall 2025! Meetings are lined up, and the conversations are all about omnichannel retail and the future of stores. Canāt wait to hear more ideas from leaders throughout the day. #shoptalkfall2025 #retailinnovation #retailevent #oms
Shoptalk Fall 2025 starts today! Iām here with @heyadityapatel, and over the next few days weāll be diving into conversations on omnichannel fulfillment, BOPIS, Ship from Store, order routing, and everything that keeps retail moving. If youāre in Chicago, letās catch up.
Shoptalk Fall starts tomorrow. If youāre attending, letās (re)connect! na2.hubs.ly/H0174k60 September 17ā19, 2025 š | McCormick Place, Chicago š #shoptalkfall2025 #retailtech #ecommerce #omnichannel #retailevent
Chicago this week for Shoptalk. Excited to talk about how stores are becoming the heart of omnichannel. Book a slot with the HotWax team: na2.hubs.ly/H015Qrg0 š September 17ā19 | š McCormick Place, Chicago #shoptalkfall2025 #retailtech #ecommerce #retailevent
Not every split shipment is bad, but some are completely avoidable. When low-value items trigger extra splits, profits take the hit. Hereās how to cut delivery costs without cutting service. Read the full blog here: na2.hubs.ly/H014cMh0 #orderrouting #fulfillment #ecommerce
Holiday hiring is shifting more roles move to warehouses while store staff shrink. This season, the right people in stores can make or break customer experience. How will retailers balance efficiency & experience to keep associates the face of the brand? #retail #holidayseason
Shoptalk Fall is just a week away. Iām looking forward to meeting retail leaders, hearing their perspectives, and sharing ideas on whatās next for omnichannel retail. Letās connect in Chicago. September 17ā19, 2025 š | McCormick Place, Chicago š Book: na2.hubs.ly/H011Df30
Using the same order routing strategy for every order creates delays and higher costs. Configurable order routing helps match each order with the best fulfillment option. Read more here: na2.hubs.ly/H010KFz0
Do retailers truly see how stores and online channels influence each other? Without good data, decisions are guesses. Pickup orders & loyalty programs track links, yet many go unused. What stops connecting store visits to online growth? #retail #omnichannel #retailstrategy #oms
Shoptalk Fall is just weeks away! Excited to hear how retailers approach omnichannel, discuss strategies, and learn their vision for the future of stores. Will you be there? Letās connect in Chicago, Sept 17ā19. Book a meeting here: na2.hubs.ly/y0--Sf0 #shoptalkfall2025
Store transfers donāt have to be guesswork. With automated recommendations powered by real-time data, retailers can keep shelves stocked and customers satisfied, without the need for spreadsheets. Check this out: na2.hubs.ly/y0-jrS0 #retailtech #oms #omnichannel
Many retailers still route orders blindly, slowing down fulfillment and frustrating customers. Prioritize stores by space, staff, rent, and performance so the right orders go to the right stores. Read the blog: na2.hubs.ly/y0ZLDq0 #orderrouting #oms #ecommerce #omnichannel
Do brands lose their identity when they choose a minimalist look? Updating a logo may feel modern, but it can erase the heritage that customers connect with. Rebrands should evolve, not erase. How can brands stay relevant yet rooted? #brandidentity #rebranding #ecommerce
Fast shipping isnāt always the smartest shipping. When routing rules ignore margins, small items cause big losses. Hereās how smarter rules can protect your bottom line. Read the blog: na2.hubs.ly/y0XTrq0 #orderrouting #fulfillment #ecommerce #oms #customerexperience
Heading to Chicago for Shoptalk Fall 2025! Excited to discuss BOPIS, Ship from Store, and omnichannel trends shaping commerce. Letās connect Sept 17ā19 at McCormick Place: na2.hubs.ly/y0X6260 #shoptalkfall2025 #shoptalkfall #retailtech #ecommerce #oms
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