Arlen Perry @arlenplot
Passion for business, technology, and design. Bostonian. Employee @Pega. Joined November 2008-
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Following161
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Meet GO! - Pega's forward thinking, quarterly publication. Featuring cool interviews, compelling new research, and some of the best minds in business and tech. Browse the digital version now. pe.ga/3fbSrDx
Wall Street Journal: Goldman Sachs invests $75M in @CallMiner on.wsj.com/2YX5sIe via @JaredCouncil @WSJProAI
20 and 30 somethings 8X less likely to fill out customer experience surveys than Gen X -@kateleggett, Forrester Research #LISTEN2019
Emotion has a bigger impact on brand loyalty than effectiveness or ease [of transacting business] in every industry. -Forrester Research New capabilities from @CallMiner to find emotional ‘moments of truth’ callminer.com/company/news/n… #LISTEN2019
#ThisJustIn: The use of profanity by customers in the #contactcenter is on the rise. Find out what our latest findings mean for business: bit.ly/2MLzl8x #CX
@verizon sponsored cars keep winning! @josefnewgarden and @Team_Penske take the Detroit Grand Prix #DetroitGP #IndyCar
The Verizon car wins the Verizon IndyCar series premier event. Good weekend for Verizon. #Indy500
Go Will Power @12WillPower @verizon #Indy500
Rare opportunity for those in software sales to share best practices, looking forward to attending on 5/9 @MassTLC …ologyleadershipcouncil.memberzone.org/masstlcevents/…
Join Gov. @CharlieBakerMA at his annual State of the Commonwealth Address on 1/24! charliebakerma.com/sotc_17?recrui…
@Chobani hit $600M in sales running on QuickBooks #KeepItSimple #MCAwards16
Door-to-door sales is still 20X more effective than internet pop up ads ... @MassChallenge @polis_app #MCAwards16
Join us for #IBMConnect at the @Hilton Orlando (FL) next month to talk #Social & #Digital (and catch some sun!) www-01.ibm.com/software/colla…
Jim Lovell to @BrianGrazer on not getting the Oscar for Apollo 13 (1995), "it's ok, I never made it to the moon." LOL #ibminsight
@realRonHoward on making Apollo 13 (1995), "you commit to the project, part of the excitement is all the unknowns" #ibminsight
@realRonHoward on learning math for A Beautiful Mind (2001): "look how he was holding the chalk, that's pretty interesting" LOL #ibminsight
@ibm just acquired the @weathercompany -- what can rain vs shine, hot vs cold tell us about consumer behavior? #ibminsight
Join @akafrancie, Ben Kay, Maarten Beijl & me tomorrow at #ibminsight 1pm South Level 2 Lagoon AB
Maxine G @g_maxine_
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connie @_DALSAyoung
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UC Summit @ucsummit
4K Followers 2K Following 📌 THIS ACCOUNT IS NO LONGER IN USE. FOLLOW @UCTodayNews FOR #UCSUMMIT UPDATES
Contact Centre & Cust... @CallCentreEx
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Alex Zetes @AlexandraZetes
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Don Bunch @donbunch
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Melissa Mawby @melissa_mawby
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Ronzo @RonPlot
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Aaron S Carman @ASCarman
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Lisa @uyiuiyt20132
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Tim Lydon @tlydon
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CX Network @CX_Network
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Raymond James Advisor... @RJAdvisorChoice
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CallMiner, Inc. @CallMiner
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5K Followers 0 Following This account has moved. Details here: https://t.co/TFzXm3cTMH Author @heiseonline & @spiegelonline
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