Christian Frei @chr_frei
Coach Individuals + Organizations to Proactively Disrupt | Pioneer in Digital Industrial Revolution | Talent Gardener | Global Speaker | Former Microsoft Exec christian-frei.com Zurich Joined February 2010-
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When it comes to digital transformation, nothing matters more than culture. Empowering employees to take an active role, celebrating failure (while being sure to respond to it quickly), and offering support along the way all contribute: trainingjournal.com/2024/content-t…
Only you can tell your story. 934 is excited to shape the future, not just envision it. In the age of AI, we’re harnessing fast-evolving tech to enable people, not replace them, and embracing what makes our organizations unique. weare934.com
AI may be powerful, but it can't succeed alone. Before implementing AI, leaders should be sure that they're centered on the customer experience, prepared for major innovation, and honed in on what truly matters. martech.org/why-relying-on…
As these experts show, the best results come when we place customer experience at the forefront of any technological transformation. Tech can never drive transformation - it can only enable it. biztechmagazine.com/article/2024/0…
Today's leaders (not just CTOs) have the responsibility to guide their teams through a changing world. This means investing in culture, encouraging learning, and considering how tech can help not just your customers, but your employees as well. forbes.com/sites/forbeste…
Hospitality trends such as digital keys represent an increased focus on streamlining guest experiences and satisfaction. However, these changes will require coordinated, cutting-edge systems and prioritized security: bdcnetwork.com/rise-mobile-ke…
AI has opened the way for more personalized CX than ever before. Utilizing this potential should hinge on answering real needs and providing concrete solutions: forbes.com/sites/shephyke…
Hotels and the hospitality industry at large are well-positioned to take advantage of AI’s many offerings. But hospitality leadership should take care to keep their teams and guests in mind as they innovate: fastcompany.com/91056992/navig…
There is never one “right way” to undergo digital transformation. True innovation means embracing your unique needs, story, and customer base, and building strategies that to target your specific objectives: informationweek.com/it-leadership/…
How does your new AI offering create a more positive outcome? Does it solve issues customers currently experience, or make them more complicated? The more we ask ourselves these questions, the deeper our understanding of efficient AI will become. cmswire.com/contact-center…
Supporting more women in the tech industry will require dedicated, focused efforts from every sector. From currently-existing AI biases to a lack of hiring and representation equality, there are many challenges to address: forbes.com/sites/forbeste…
AI has taken its place at the forefront of the future of customer service. But customers expect more than flashy gestures, and may grow frustrated if shifting technology results in a more complex experience, rather than a streamlined one. forbes.com/sites/forbeste…
The future of live entertainment is always-evolving, but current trends point to a rise in virtual and hybrid engagement opportunities, taking advantage of new tech. Streamlining the fan experience is key: bluewatertech.com/the-future-of-…
Generative AI is propelling customer service forward at an unprecedented rate. Staying ahead of the curve and exploring that potential is necessary for those of us committed to constant innovation and improvement. technologymagazine.com/articles/gener…
People are the heart and soul of innovation. In the midst of excitement around technology and digital advances, leaders must stay vigilant to actively involve their teams and closely consider the potential results of tech implementation. entrepreneur.com/en-ae/growth-s…
934 isn’t here to chase immediate trends. We want to create lasting change, empowering leaders to dream beyond what’s currently possible to make a better world. Take the first step with us today: weare934.com
Strong teams evolve from strong leadership. As a leader in these exciting and challenging times, you have a responsibility to not only provide guidance, but to take active steps to learn, grow, and push for innovation. forbes.com/sites/forbesbu…
“Smart tech” — including ,but not limited to, AI — is making its way to hotel rooms, operations, staff resources, and guest experiences, and is only expected to surge in 2024. Are you ready? hotelmanagement.net/tech/how-smart…
Hotels are becoming more than simply a place to stay the night. Entertainment and engagement are gaining priority in the hospitality industry, merging quality accommodations with live entertainment, immersive experiences, and other excitement. hospitalitynet.org/opinion/412089…
The concept of “operational excellence” is nothing new — but how we go about it in the age of AI may look different. AI will boost our abilities to understand our weak points and needed improvements, and bring greater value to both customers: processexcellencenetwork.com/ai/articles/ai…
VR/AR Association (VR.. @thevrara
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1K Followers 1K Following Spirit, Wisdom, Understanding & Love. Ph.D. in Semiconductor/laser, Entrepreneur, author/mentor/coachThis event just keeps getting cooler and more interesting by the minute! @SwissGennex #digitaltransformation #AI #Switzerland #GENNEX
"Business as usual is not an option!". Clear statement by @hannesschmid46 von @SmilingGecko1 #Gennex @SwissGennex #digicomp #masteringdigitalchange ^s
It’s a wrap! Thank you to all the participants and to the organization. An encredible journey in Switzerland! #Gennex @Yunus_Centre @riclive
Formidable visite! 🇨🇭🇨🇦 The Ambassador of Canada to Switzerland and Liechtenstein, Susan Bincoletto is visiting our Immersive Hall at #Gennex @SusanBincoletto
Business conference in a circus tent? Great to be part of the #GENNEX experience and deliver workshops on #innovation #creativity #designthinking #masteringdigitalchange
Don't miss Nobel Peace Price Laureate & Social Business Pioneer, Prof. Mohammed Yunus interviewed by C2's CEO Richard St-Pierre in the Big Top at 4:45 PM. #Gennex @Yunus_Centre @riclive
Beautiful, playful, impactful!@SwissGennex #GENNEX
Thank you for the one on one @Yunus_Centre it was fantastic to meet you! #GENNEX @SwissGennex @CanSwitzerland
“The world needs transformation but stop waiting for the new Einstein to be born or Elon to come with a solution. The solution is right now in your head. You are the agent of change” - Richard St-Pierre, C2 CEO #Gennex
“If you want to build a new destination, you need to build new roads. If we use the same old roads and try to change them, the destination will not change”. - Prof. Mohammed Yunus @Yunus_Centre #Gennex
Have you ever joined a speech from Hannes Schmid? No? Do it! I've never particpated a more impressive, more emotional and more inspiring speech as the one this afternoon at #Gennex from @hannesschmid46!!! @AXA_Schweiz @Choli8421 @StoobUrs #smilinggecko #cambodia #AXAwall
Day 2 #Gennex ! Our team is ready to welcome you. Experiential labs, networking and learnings on the menu. Want to get out of your comfort zone? See you in the Immersive Hall.
Eine Konferenz in einem Zirkuszelt...mal was Neues. #Gennex Ist der Inhalt wohl auch so grandios wie das Ambiente? @AXA_Schweiz @Lolo46822032 @StoobUrs @Choli8421
Highlight bei der #Gennex Konferenz: John Foley (Blue Angels Lead Jet Pilot). Sehr leidenschaftlicher und lehrreicher Auftritt! #gladtobethere
Es scheint, als wäre es heute ein Ort, an dem viel passiert. Schön, dabei zu sein, liebe Gennex #GENNEX #Masterclass #Visualisieren #Business #Training #Experience #Schweiz #Duebendorf… instagram.com/p/BnX-hvygYiS/…
#GENNEX "Three Zero's is a destination. Zero poverty, zero emissions, and zero unemployment." @Yunus_Centre
Sackstarker Beginn heute Morgen an der #Gennex: Joya Schedler & Nigel Barlow! Die Stimme von Joya (15) ist der Hammer!
Great day #Gennex, meeting @Yunus_Centre and @c2montreal @riclive and @chr_frei
🚀 #Führungskompetenz für die #digitaleTransformation entwickeln. Ein #Gastbeitrag von @chr_frei . Zusätzlich gibt es einen ❗Rabattcode❗ der sich gewaschen hat! 🚨 hubs.ly/H0d6qnk0 |Werbung| #digitalezukunft #digitalisierung #gennex #zürich #4IR #business
New Post: #DigitalTransformation and the #Leadership Quandary dionhinchcliffe.com/2017/07/17/dig… With @chr_frei and @tcrawford. #cio #cdo #changeagents