Clearstream @clearstream2013

Join thousands of customers already enjoying the Free TV Revolution. triotechgroup.com Joined June 2013

Tweets

322
Followers

132
Following

5
Likes

3

Clearstream @clearstream2013

2 years ago

The shop will be closed for the week from the 17th February and will be open again from the 24th February. Support will still be available as always via the website during this period.

0 0 0 100 0

View Details

Clearstream @clearstream2013

2 years ago

There has been a power cut at the provider location. Engineers are working to restore power

0 0 0 85 0

View Details

Clearstream @clearstream2013

6 years ago

There has been a server failure so data is offline. Support is working on the issue. No need to contact support.

0 1 0 0 0

View Details

Clearstream @clearstream2013

6 years ago

Some issues with live TV due to power outage , we are on it and service should resume in the next couple of hours or so. Apologies. No need to contact support.

0 1 1 0 0

View Details

To all our customers, please see announcement if you haven't already. We will be closed until April 13th. For any assistance, please contact the helpdesk at triotechgroup.com/contact-us.html Stay safe and see you soon.

Cyprus Mail @cyprusmail

7 years ago

Coronavirus: Three week lockdown in force from Tuesday cyprus-mail.com/?p=300801

2 27 34 0 0

0 0 2 0 0

View Details

Clearstream @clearstream2013

7 years ago

To check current service status please use the green Service Info button on your units homescreen.

0 0 0 0 0

View Details

Clearstream @clearstream2013

7 years ago

If you have not received latest few days of catchup, please go to the purple maintenance icon on the home screen, then go to the reinstalls section. In here, select the catchup icon and then OK. This will fix the problem.

2 0 0 0 0

View Details

Clearstream @clearstream2013

7 years ago

Catchup migration is complete, you may need to reboot unit to receive the update. Thanks.

0 0 0 0 0

View Details

Clearstream @clearstream2013

7 years ago

Catch-up, soap box and quiz box function may be limited for a period today as we migrate to a different server.

0 0 0 0 0

View Details

Clearstream @clearstream2013

7 years ago

Catchup should be operating correctly now.

0 0 0 0 0

View Details

Clearstream @clearstream2013

7 years ago

There are some issues with the last few days Catchup data. It is being addressed now so no need to raise a support ticket. Thanks.

1 0 0 0 0

View Details

Clearstream @clearstream2013

7 years ago

All back online now.

0 0 1 0 0

View Details

Clearstream @clearstream2013

7 years ago

Issue with live channels at the moment. We are aware and looking at it. No need to raise a support ticket.

0 0 1 0 0

View Details

Clearstream @clearstream2013

7 years ago

Looks like a Cytanet routing issue is causing a problem on the live channels. They have been informed of the issue. No need to contact us via support unless you have an issue on a NON Cyta connection. Thanks

0 0 1 0 0

View Details

Clearstream @clearstream2013

7 years ago

If anyone has a problem with the FTV guide, do the following: Go into Clearstream maintenance, choose the FTV icon in there, then choose the top option to Auto configure guide. This will fix the guide.