Founder/CEO of OvationCXM. 101010 is birth math= binary 42 but actually more of an Arthur Dent. Like my 4fathers a constitutionalist.ovationcxm.com Boca RatonJoined June 2013
@mdudas This is entirely solvable - we have an agentic transaction control layer that sits in front of core systems, identifying agents, governing what they can do. We are in market.
@scottmelker This confirms discussions we’ve been having with banks for months: the agent is already arriving. The real question is whether the bank can see it and govern it.
@kimmonismus This is entirely solvable - we have an agentic transaction control layer that sits in front of core systems, identifying agents, governing what they can do. We are in market.
@jbrukh This should not be a surprise to anyone who knows bank tech. They have zero ways to ID or authenticate customer agents today - which is why the Axios post is kind of misleading. But it is solvable by wrapping the legacy infra.
Axios: banks “struggle to differentiate” authorized AI agents from rogue ones. We have the fix - in production today, running on mainframe and cloud, not on a future roadmap. Agentic Transaction Control Layer: [link in comments] #AgenticAI#BankingSecurity#FinTech
In @axios news on #banks & AI #agents, banks "struggle to differentiate between agents..." whether an agent is authorized or not.
Banks need to verify who or what is on the other end of that login.
This is what @ovationcxm's ATCL does. ⬇ Read at 🔗 below.
@iankar_ good points, legacy systems will have challenges but attempting to block is not a durable solution. We've been thinking about this, like you, for a while @ovationcxm and put some "field guides" together for banks to educate on importance.
@AlexH_Johnson Could not agree more, the fearmongering should stop. This is being solved - and we have the research and code @Ovation to validate your point.
@MarioNawfal Today the banks lack an auth & governance layer to securely address the inevitable preference for customer agents - we have conducted 2 research reports going back to May @ovationcxm to prove it
@DavidSacks As usual spot on. Banks need an auth and governance layer. We have written field guides and code to solve this problem @ovationcxm . This is a great opportunity for banks, not something they should block or others fearmonger about.
@AutismCapital Classic. Banks do not even have an auth layer for the customer agent to begin with (and clearly they need one). We have field guides and code for this @ovationcxm
@DerrickEvans4WV We have been developing code for banks for exactly this @ovationcxm . I think the way the post is worded is inadequate wrt what is happening exactly. And which is solvable. Happy to elaborate on what I think they meant
@tiannabrand Great question. Explicitly. We've been thinking about this for a year - so our example of how to address can be found here: ATCL: Govern Customer AI Agents in Banking | OvationCXM
Personal agents are already a new customer user type and enterprises in financial services can’t ignore them. We published three practical field guides: How to Wrap Your Banking APIs With MCP, Know Your Agent (KYA), and Prepare for the Agentic Customer x.com/i/article/2110…
@Psy_ware first, dig your bio. Second, this is entirely solvable and we've written field guides and the code on how banks need to register and govern the agentic customer.
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