TheContractorsCompass @contractornav
The Contractor's Compass: Navigating your way to business success as a contractor. Owned by @contractorkeith Podcast, Vlog, Website coming soon! contractornav.com USA Joined April 2023-
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"Find a need and fill it." My father always told me that. As a contractor, what need are you filling, what problem are you solving? How do you convey that to your clients?
Is the customer "always right? Or is it more "buyers are liars"?
Are online reviews a blessing or a curse for contractors? Negative reviews are going to happen, some true, some not so much. How do you address them?
Should contractors be responsible for delays caused by subcontractors, or is it out of their hands?
Is it time to ditch traditional contracts for more flexible agreements? What changes would you make?
Is it fair to charge a premium for 'luxury' materials when they cost the same to install?
Do you believe in 'loyalty pricing' for repeat clients? Is every project a new negotiation?
Should contractors offer discounts for referrals, or does it undercut their value?
Rumor has it some contractors underbid to secure a project, then hike up costs later. Have you ever experienced this practice? Is it shady?
Controversial opinion: Does the construction industry need more regulation or less? Share your thoughts!
Should contractors prioritize speed over quality? Let's debate!
Ever considered firing a client? Sometimes the headache isn't worth it. Thoughts?
Should contractors always disclose their profit margins to clients? Transparency or trade secret?
Is it ethical to charge extra for 'change orders' mid-project? Where do you draw the line?
Does the emphasis on profit margins sometimes compromise the quality of work by contractors? Your clients deserve for you to make a profit. How else can you still be around if they need your for any issues after the fact?
When team building in construction, how do you balance loyalty to long-time employees versus the need for fresh perspectives?
Take note: The construction industry is evolving faster than ever before. Are you keeping up with the latest trends and technologies? Adapt and thrive, or get left behind in the dust. Embrace innovation or risk becoming obsolete.
Let's talk about the biggest roadblock to success: You. That's right. Without you there cannot be success. No one cares as much as you do about your success.
Contractors, let's talk about mental health: Burnout is real. deadlines long hours high stress All can take a toll on your mental and physical health. Remember, taking care of yourself is just as important as taking care of your business.
Thinking of using a Jack of all trades for your next project? Think about it - you wouldn't hand over the keys of a Ferrari to a bicycle mechanic, would you? Don't gamble with your success, make the wise choice.
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@contractornav There is risk every time you install a product, you know this. There has to be some up charge for a premium product. I charge more to install custom cabinets than I do Home Depot cabinets. Just saying.
@contractornav There's always a possibility for these foreign materials(fixtures) could get damaged.
@contractornav Clients usually don’t understand the concept of labor, wages, business income, effort I voiced in sourcing, delivery, etc. They just think you’re being greedy.
@contractornav Best way I saw it managed was a company I used to work for that had a leadership group that met weekly. Good mix of young and old guys and everyone got the opportunity to voice ideas equally without the old guys saying it will never work. Owner had to really enforce being open…
@contractornav Best to do before signing
@contractornav If it’s due to ambiguity in the written scope (rather than unforeseens) this is tricky. There is an asymmetry. Ethically the burden is more on the contractor to have been explicit in their writing, as clients are disadvantaged in understanding what they’re getting.
@contractornav I offer 50 for repair referrals and 250 for replacement referrals. Paid when those referral jobs are completed and paid for. I am honest and tell them that it does not come from a job budget but rather the marketing budget. Why is it okay to pay for leads but not reward clients?
@contractornav I’ve only ever had one repeat client. Dude built 3 houses with me. I told him I would get him a punch card and the 10th house was free
@contractornav Yes. Because if you break it during install, the repair will be +$ for new parts. Especially if they provided it.
@contractornav sometimes you have to protect your peace
@contractornav The ability to lead from those old guys will determine their roles. If they dont lead effectively then we get new blood to take charge.
I get a lot of DMs from people who want to raise money to buy their FIRST real estate investment. No experience, no track record, nothing. What would they need to do for you to invest in their very first deal?
@contractornav that’s why I built my company I saw the lack of marketing and the need for it
@contractornav @contractorkeith Favorite new trend/technology?
@CollinJHumphrey @SeeSawRrr It’s about to launch, @contractornav is about my journey as well as others, I am developing a PM template on @NotionHQ just for contractors as well. Marketing Branding Funding Hiring Firing Contracts Building Processes Etc….
100% agree we can’t just rely on word of mouth to bring us leads anymore. We have to meet clients where they are & that often means engaging with them on social media That’s why I always ask any new construction companies I meet… have you considered trying social media??😉
Take note: The construction industry is evolving faster than ever before. Are you keeping up with the latest trends and technologies? Adapt and thrive, or get left behind in the dust. Embrace innovation or risk becoming obsolete.
Interesting ❔- a healthy culture should support both and align with group performance
When team building in construction, how do you balance loyalty to long-time employees versus the need for fresh perspectives?
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