Firstsource @firstsource
We specialize in helping the world's leading brands stay ahead of the curve through transformational solutions. #DigitalTransformation #RPA #AI #Analytics #CX firstsource.com Global Joined April 2010-
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At Soroco Illuminate Dallas 2025, our Head of Partnerships, Sreejit Ankarath, highlighted how Firstsource is reshaping enterprise operations with Scout AI, powered by the UnBPO™ advantage. #WeMakeItHappen #FirstsourcePartnership
Customer journeys are no longer linear. At Firstsource, our #UnBPO™ advantage puts trust, speed, and outcomes at the center of every experience. 🎥 Discover how our 5 fundamentals of omnichannel CX are shaping seamless, human-first journeys.
What if healthcare operations could shift from a cost burden to a growth engine? That's exactly what AI-powered BPaaS delivers — reimagining the health plan operating model the UnBPOᵀᴹ way. 📖 Explore the full story: firstsource.com/insights/blogs… #WeMakeItHappen
⚡ Instant. Intelligent. Agentic. That’s the future of CX—and the focus of @firstsource at Exec Connections 2025, Sydney. 👉 Ready to reimagine CX? DM us.
We're honored to be recognized with the Environmental Leadership Award at the BSG Awards for Excellence in Sustainability 2025. #WeMakeItHappen
We’re excited to share that our SVP - Partnerships, Sreejit Ankarath, will be speaking at Soroco Illuminate Dallas 2025. He’ll spotlight how Firstsource, in collaboration with Soroco, is leveraging Scout AI to transform enterprise operations.
We're thrilled to share that Sudha Bhat, SVP – CX & Consulting at Firstsource, has won the Silver Award in the Digital Innovator category at the ISG Women in Digital Awards 2025! #WeMakeItHappen #FirstsourceProud
🚀 Big news from Firstsource! We’re excited to welcome Kumaran Shanmuhan as our new Chief Strategy Officer. Read the full news here: firstsource.com/newsroom/news/… #WeMakeItHappen #Leadership
420 specialists trained Week-2 competency achieved Attrition cut below the UK industry average That’s the impact Firstsource delivered for a fast-growing UK energy company that needed to scale operations – fast. 👉 This is UnBPO™ in action. Read more: linkedin.com/feed/update/ur…
🎓20% higher enrollment. ⚡25% faster analytics. 💰20% better aid utilization. That’s what a leading US university achieved with Firstsource’s #relAI™ suite of AI-led platforms, solutions and offerings. 📽 Watch how we made it happen. #WeMakeItHappen #DigitalTransformation
Join our expert Tij Nerurkar, SVP – EdTech & Media, at HolonIQ Back to School 2025, New York (Sept 9–11), to see how AI-driven orchestration is transforming student journeys, from enrollment to graduation, enabling smarter growth, lower costs, and digital-first learning.
The whole > the sum of its parts. You can't own every capability. You can't outsource every gap. But you can orchestrate the right skills, partners, and technologies to solve for a client. That's the Firstsource edge with #UnBPOᵀᴹ. See how: unbpo.firstsource.com
🚀 We’re proud to be named a Horizon 3 Market Leader in HFS Horizons: The Best Service Providers for Mortgage Reinvention, 2025. 🔗 Read more: firstsource.com/about/analyst-…
The noise around AI is about loss. Lost roles. Lost relevance. Lost control. But the real story is gain. AI amplifies insight, speeds decisions, and frees people to drive impact. UnBPOᵀᴹ is that shift — from fearing disruption to designing advantage 👉 unbpo.firstsource.com
💰 $1.5M saved annually 📈 99%+ accuracy in provider data management 📊 4,500%+ boost in review capacity That’s how Firstsource turned claim leakage into lasting savings for a leading health plan. 👉 firstsource.com/insights/case-…
Location debt is real. Anchoring operations to buildings = drag. The future doesn't scale through real estate. It scales through insight, automation, and borderless skill. 👉 Explore how #UnBPO™ clears location debt → unbpo.firstsource.com #WeMakeItHappen
We're thrilled to be the Lead Sponsor of Executive Connections 2025, hosted by Matchboard in Sydney on September 18.
In the AI era, value isn’t measured in hours logged — it’s measured in outcomes delivered. In AIM, our Chief Digital & AI Officer, Hasit Trivedi, shares how Firstsource anchors AI pricing in business value, guided by our #UnBPO™ philosophy. 📖 analyticsindiamag.com/it-services/in…
📌 ACA Marketplace subsidies are set to expire. ➡️ Millions could lose coverage ➡️ Premiums rise for all ➡️ Health systems face higher uncompensated care This starts Nov 1, 2025. Are you ready?👉 firstsource.com/insights/blogs… #WeMakeItHappen #UnBPOᵀᴹ
Introducing the #UnBPOᵀᴹ Quarterly: data, reflections & bold perspectives on building human-centered, AI-enabled organizations. 👉 Read | unbpo.firstsource.com/the-unbpo-quar… #WeMakeItHappen

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