we love a cute family vacay to Jamaica • ☺️ 🇯🇲 Toronto ✈︎ Kingston ☑️ 📸: IG @ thegracearhin #flyflair #flyaffordable
@flairairlines Been on 'hold' music for >1 hr on your 1-800 number so far. Same thing waiting for a real human to show up on your online help chat (this after the virtual assistant said "usually takes a few minutes")...no way to reach anyone! Disgraceful. You need more agents, not cute photos.
@flairairlines Once I actually got through (after 75 min) the customer service rep could neither make the simple alteration I needed nor explain whether or not the staff at the airport would be able to do it. 👎
@flairairlines The new requirements imposed on Mexican citizens affected me. When I reached out for clarity regarding a refund ticket opened 10 days ago, a support agent abruptly canceled my travel credit without my consent. Is this the level of support we can expect? IWANTMYCREDITBACK