IDK, but there are many examples of companies who degrade at their core competence over decades of being public. PayPal UX is so terrible, they must be losing many millions per year to bad testing, bad dev etc. Network effects are keeping them afloat.
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@halvarflake Systems oppose their own function.
@halvarflake There is a discrepancy between subjective (tech mindset) user experience and common (user) mindset. Paypal isn’t stupid. Users matter