@oicl_csd I have been waiting for an update on my mediclaim for over a month, yet there is still no clear resolution. How long am I expected to wait without any update? Please have the concerned team look into my claim and provide a clear status and timeline for resolution.
@AmazonHelp Day 3, and there's still no resolution. Guess I'll have to escalate this further to get it taken seriously. Great job, @AmazonIN@AmazonHelp. I'll be happy to share every screenshot of the false promises, missed commitments, and the countless hours of my time your team has wasted
@amazonIN@AmazonHelp Hi, I’m a Prime member and have been facing repeated delivery cancellations and undeliverable orders, even though my address is accurate. This happened across multiple orders and locations. Could you please look into this urgently and help resolve the issue?
@AmazonHelp@AmazonHelp at this point, even paying for a Prime membership feels pointless. Despite being a Prime customer, I'm still waiting without any resolution after repeated follow-ups, calls, emails, and escalations. What's the benefit of the membership? Extremely disappointed.
@AmazonHelp Thank you @AmazonHelp for not helping at all and wasting my time with useless chat. Your escalation process appears to exist only to delay customers, not to resolve issues.
@AmazonHelp I'm extremely sorry not interested in speaking to anyone now and explaining again and again the same thing and listening to false deadline and lies from your representatives.
@AmazonHelp@AmazonHelp Your words have completely lost credibility. Every promise made by your team has been broken, and every escalation has led nowhere. This isn't customer service—it's a complete negligence and failure of accountability.
@AmazonHelp I am unable to fetch the chat but your representative asked me to wait until 10 pm and it is 10 still I haven't received anything I need resolution now this is unacceptable behaviour from @amazonIN I am in the same condition as earlier no use of escalating here as well
@AmazonIN@AmazonHelp@AmazonIN@AmazonHelp Despite multiple emails and calls, I've attached screenshots for reference. This experience reflects a serious lack of accountability and coordination. I expect a prompt resolution instead of repeated assurances. #CustomerExperience#AmazonIN
@AmazonIN@AmazonHelp Once again @AmazonIN. Every customer support representative gives a different story, no one resolves the issue, and the delivery hub keeps making false delivery promises before becoming completely unresponsive. Unacceptable level of poor service and zero accountability.
@TATAAIGIndia Thank you for sharing the contact details of Senior Claim Examiner, that helped to expedite the complete process and finally I am waiting for the claim to be settled.
Thank you @TATAAIGIndia for your prompt attention to this issue.
@TATAAIGIndia Extremely disappointed with the delay in my two-wheeler claim. Intimated on 18 Feb 2026, today is 1 March 2026 & no action taken yet. Repeated follow-ups with agent but no response. Not sure if this will be taken care of. #InsuranceDelay#CustomerService
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