Jeff Duby @jeffduby
D.C. Joined October 2009-
Tweets1K
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Followers68
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Following128
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Likes165
Called @BankofAmerica for something that I cannot do at a service center or online. They got rid of email and chat options. Just got put on hold for two hours on the phone. In what world is this acceptable? #customerexperience #CustomerService
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Oh @wmata, why is there a half naked drunk man walking around and shouting in the train? Did a station manager and mpd staff take their 8 hour dinner break already? @unsuckdcmetro
Drinking the @HellbenderBeer #Pride2018 #beer. Oh myyyy. Limited release in #WashingtonDC #ALLCAPS come join in!
I really appreciate that you want to spend time with me @wmata but at some point I need to get to work. If we could beat walking speed on the GL please. #Back2Good @unsuckdcmetro
Jeff Duby retweeted
Today is definitely “one of those days.”
Did I just hear "red line train to Reston. Left exit" at Union station? @unsuckdcmetro
How can there be so many car accidents when everyone is going 5 mph? #Eclipse2017 #EclipseApocalypse
Submitted a $48,000 claim to @USAA @USAA_help. They're offering a $1,500 settlement. Some #CustomerService for #Veterans. I need a #lawyer
Jeff Duby retweeted
Saudi previously threatened UK with terrorist attacks over arms sales investigation theguardian.com/world/2008/feb…
Jeff Duby retweeted
Or/Bl/Sv Line: Expect additional delays in both directions due to a power problem btwn Federal Center SW & Stadium-Armory.
holding in tunnels and at every station on the green line southbound. Looks like we're all fucked. Leave early arrive late @unsuckdcmetro
It's amazing that our 'schedule adjustment' just happens to coincide with the breakdown at Union station. Weird right? @unsuckdcmetro @wmata
Thanks @OurBusCommute! It's now taken longer to drive from DC to NYC than to fly to London. Great #customerexperience
Train offloaded at pentagon. Stuck at crystal city for 7 minutes now @unsuckdcmetro
Unreported delays. Stuck at McPherson square @unsuckdcmetro
Jeff Duby retweeted
Let's get rid of the 1000 first!! #wmata
Stranded on the redline. Gonna be a long commute today @unsuckdcmetro @wmata.
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