Marijuana Moment has been a @Mailchimp customer since 2017. If you're wondering why your daily cannabis policy newsletter (which doesn't actually violate any @MailchimpHelp policies) isn't in your inbox this morning, see below:
@tomangell Hey Tom. Email our Compliance team at Compliance [at] Mailchimp [dot] com, and they’ll take a closer look at what’s going on.
@MailchimpHelp I've already done that. Perhaps you might be able to see about generating a response to my email.
@tomangell DM us your ticket number, or the email address you've contacted our Compliance team from, and we'd be happy to take a closer look on our end. x.com/messages/compo…
@MailchimpHelp @tomangell FWIW- if y’all don’t reverse this asap, you wont just lose a client, but I know a number of organizers with very large megaphones who will spin up a nightmare PR campaign against you.